Why the Hell was I Thrown into Facebook Jail?

A week ago I went to post a late night shot of my view of Gig Harbor on Facebook. After the 3rd attempt to post it to my personal profile failed, I figured it was my app, so it went on Instagram:

Night sky off the deck at Salmon Beach

I decided to try later in the evening to post it again, this time from my desktop. (Yes I would sort of be cross-posting, but every rule has an exception – or 3).

This time when it failed I found out why.

Facebook Jail!

The dreaded message that I had violated a community guideline popped up and I was barred from posting until October 31st. 

My first thought was my client accounts! 

Here’s the thing. If you are blocked from posting to your personal profile. You cannot post to your pages as the admin. Managing social media accounts for a number of clients, that was an instant moment of panic. I immediately tested to see whether I had the ability to publish to pages. I ran a test on my personal account and for TSO Media. It worked. Surprised, but content my business wasn’t affected, my next thought was why I was in Facebook’s proverbial jail.

I was thrown in Facebook jail for using Facebook in an unusual way

With all of mine from the past week were still there and no other obvious reason, I let it go! 

The next couple of days I published content and scheduled a post or two as normal. Everything worked as expected.

Until it didn’t.

On the morning of the 30th, I had a few notifications that posts were not published as scheduled. Crap! I tried to manually publish them. No luck. The ‘lockout’ now included my access as the admin on pages. The good news was I had very little content scheduled (I generally don’t scheduled much – social media marketing should be fluid, natural, and organic. Core content gets scheduled. The rest, a few posts a couple of days out at most.) and I knew I could post again on Halloween (albeit near midnight). My Facebook jail sentence now impacted my business and brand.

The trick now was how would I post content which needed to be published? 

It is possible that having a 3rd party app like Hootsuite would allow posting (I couldn’t test it as I did not have it linked to Facebook preferring the native scheduling for what little I do). There is the concern though that since Hootsuite posts via access to a personal profile it could fail too. Fortunately I know a thing or two – and that there is a way to publish to Facebook within their own platform (well, sort of). Aside from two pieces of content, everything was posted as necessary. Problem solved!

The other two pieces of content? They serve as a perfect example as to why I work with select clients. We have a rapport built over time. A simple message to them that I had an issue posting and asked if they could manually publish the content.

There was still the mystery as to why I was banned. 

I wasn’t thinking much about it, but it was nagging at me in the back of my mind. Then a random thought. Ads!

Not as in creating them, but in blocking them. About a week ago my personal feed was flooded with them. More than 90% had no interest or relevance to me, in any way. None of my behavior on the platform or through online searches would have made Facebook’s algorithm think otherwise. As I saw them, I clicked ‘hide’. When you do, there is a prompt for why. ‘Irrelevant’ is an option and since Facebook’s algorithm is relevance based and they asked or feedback, I gave it. The next prompt allows you to ‘hide all’. Since there was no relevance and would never be, I did – for every one of them. 

I am guessing I hid and blocked future ads from at least 20 brands. To be fair, those for anything related to the outdoors (like REI and Klymit) and marketing, I left. They were relevant. 

With no content removed and never an issue in the past, this is the only thing that made any sense and for good reason. I was messing with Facebook’s revenue stream (even though I was technically helping them by telling them what was relevant to me better help their ad placement – a benefit for brands paying for ads).

Clearly blocking advertisers (even if completely irrelevant) in quantity counts as using Facebook in a way their systems consider unusual. Or inappropriate. Or against their community standards. 

And lands you in jail.

Damn irrelevant ads!

Why so many irrelevant ads?

Everyone gets a feed full of ads now and again. Most of those I speak with see a few every day. They are also quite relevant – or at least directly related to recent online activity. They vent about being stalked by Facebook (to be polite about it) and keep scrolling. 

I rarely saw ads. I am more surprised when I do. Then I get slammed – 20 to 30 over 2 days with one every few posts – and few relevant.

Why?

Unlike most, when it comes to my personal feed, I, share little from pages to my personal feed (that is left to my pages), and I 

  • share no memes
  • share little from pages (that is left to my pages)
  • post few external links
  • limit my interaction to only content which is highly relevant to me
  • avoid political content altogether
  • post nothing about sports (interact with very little too)
  • post no content which references anything in the news or pop culture
  • have no likes, interests, sports, movies, books, etc listed in my profile
  • never click on sponsored links

When I post, it’s almost entirely original and about kayaking or pictures from my deck.

I am a nightmare user for Facebook. 

They have NO idea what is relevant to me. I may have seen fewer than a dozen ads in the past 6 months that are even close to relevant. Effectively, I am impossible to target by brands. I cannot be used to to boost their revenue. 

So, I suspect I get a barrage of ads to ‘test’ me or those brands opted for very broad categories where I do fit. 

Then I hide and block those ads. This was the third such time in 3 months. I guess they didn’t like it so much this time.  

Going forward, I’ll simply ignore the ads. (Of course this article is likely going to get me banned when I share it!)

It keeps me out the Facebook jail but hurts advertisers. They will see pointless impressions leading to lower conversion rates and Facebook will still have no clue as to how to target me. 

Of course all of this is just speculation. Maybe I was just the random winner of a ‘Who gets banned this week’ contest.

I do need to thank Facebook though. I still could comment and interact. Plus, they did provide a bypass for publishing content when you get thrown in jail. So in the end, the only ones deprived by absence where those wanting to see pictures from my deck.

Another thought…. 

A comment prompted another possible reason for my ban – or at least why others are seemingly banned for no apparent reason. I have long suspected Facebook used keywords as part of how they target users for ads. If they are, it would be easy to create a sort of blacklist – words or phrases which, when used, automatically trigger posts being deleted or the author being sentenced to lock-up.

If my blacklist theory is correct, even benign use of a the word or phrase (or the post being deleted by the user as occurred with Tracy per her comment) could lead to a ban unless Facebook’s algorithm was sophisticated enough to read context.

Could one of my posts have run afoul of the list to end up in Facebook jail? Nothing was deleted as I mentioned above, but I guess it’s still possible.

316 replies
  1. Thomas
    Thomas says:

    Hi you may remember me, I have been thrown in facebook jail several times in the past. Go back to November 15, 2020 and you will see I got 30 days for telling off a bully who purposely picked a fight on a facebook group, by writing to him “I will kick your ass, bitch.”
    Then on January 10, 2021; I originally got another 30 day facebook suspension, this time simply for posting about how the Trump protestor rioters should all be handcuffed and thrown in jail and prosecuted, I appealed and surprisingly won my appeal and the appeal was lifted (probably one of the few appeals ever won).

    Anyways I just got another 30 day suspension yet again. This time for simply swearing on my own timeline, which is set to private. All I did was post for my status “Fuck Spectrum” (for anyone who doesn’t know, Spectrum is the internet/cable TV provider that replaced Time Warner). I just simply wrote that because I was mad at the Spectrum Company. Within 30 seconds, I get the dreaded popup that my post violates community standards on hate speech and 30 days suspended from posting. This is so ridiculous, you can’t even swear on facebook anymore without being suspended. And hate speech???My post was directed at an internet provider company and on my private page. Seeing how quickly it got flagged, its obvious it was their unfair cruel AI who flagged me. Makes me wonder do certain words, even saying the “f” word automatically trigger the AI bots?

    Facebook sure has changed. I remember way back in January 2008 when I was in college, one of my classmates on facebook (his name was Kevin) was a diehard Cowboys fan. During the playoffs, the Giants crushed the Cowboys and Kevin then went on facebook and posted “Fuck the Giants, Eli Manning looks like he has downs syndrome.” A post that many found offensive but allowed to go as freedom of speech, if it were now I imagine their AI would flag that. The AI has basically made facebook like military school.

    This latest ridiculous suspension is upsetting as I am the administrator of a facebook group I started honoring my late mother who died from cancer. Her three year passing is coming up on April 20 and now I cannot post on the group honoring the three year anniversary because of this ridiculous AI military school moderation. So angry at facebook.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      The whole world has changed since 2008. We have more visible hate in our society, more targeted violence, more groups fighting the hate and violence. Facebook was targeted by one during the last administration for allowing radical groups to promote themselves and post violent/hateful/bully rhetoric (and I am talking left and right extremists). This lead to the starting to crack down. The only way to do that is with a massive workforce of human monitors….or AI.

      AI cannot always distinguish what is hate speech vs what sounds like hate speech – it cannot read context. Add in that they clearly target users who have already been banned – you’re now believed more likely to be a repeat offender and each offense makes the next ban more likely – so even if they were wrong, you pay for it. What started this post was being clueless as to why I was banned. Now, I only interact in groups and choose words carefully. I no longer use my personal profile. All is to avoid the ban risk since I manage client accounts.

      Reply
  2. Jeane Camp
    Jeane Camp says:

    I have been banned for a month over 6 times from Facebook. Clearly I am on the shit list because now it’s to the point where I can use a word, say “ignorant”, when nine other people use the same word and are not punished but I am immediately banned. I’ve been out of my latest incarceration for a month or so now. Apropos of nothing; suddenly I am restricted from sharing. Not “banned”, just randomly they decided it was best not to allow me to share. No explanation, of course. I’m hopping mad. Really tired of the communication police.

    Reply
    • Kezzie 76
      Kezzie 76 says:

      I am wondering if I’m on some sort of Facebook target list too… in the part 4 months I’ve had 4 bans – for apparent acts of “bullying” by use of one or two word responses to deal with bizarre troll attacks of abuse towards my physical disability and content of conversations with others..

      Cave monkey – a random tool was making suggestions that disability and covid are just gods way of getting rid of those not worthy of life. I’m a legally blind tube fed powerchair user on palliative care and I told this dude to go get off social media and enjoy single life as a nasty little cave monkey.
      Banned for 30 days – appeal – decision reversed after 3 days of fighting every angle…

      Moron – same result

      Dork – was on a friend’s page last night, and a wierd little boy started leaving vicious posts on his page. I challenged the comments, reported a few that suggested disabled women should be raped and cut up into little pieces – and was awaiting my friend to return to his device to see the terrible posts and deal with it… I stated nothing more than one sentence “Hope you got enough attention from this crap darling. Goodnight dork…”

      Ten minutes later I discovered a message from fb. I had been hit with a 30 day ban for “bullying”

      WTAF – He can call for disabled women to be raped and murders but my response is a bigger worry ???

      My depend didn’t see an issue with what I posted and is a bit scared that something on his own personal page wasn’t allowed to be dealt with him personally…

      Any suggestions on how to deal with this. I’m 44 not 12 and I didn’t think I would be slammed so hard for something so small – and seem others have posted far worse…

      Reply
  3. Paul
    Paul says:

    I got a warning for calling a person a troll who was telling people who got the COVID vaccine that they were stupid and would suffer long term illness and other maladies in the future. According to reddit, using the word “troll” triggers their bots and gets you either warned or banned depending upon if you’ve been warned before.

    Reply
  4. Julie Verch
    Julie Verch says:

    Just got a 7 day ban because I told someone I am not getting the Covid vaccine and she called me a “HO” .. nice huh… I responded to her that attitude is ugly and instant 7 day ban for bullying .. so she can call me a Ho and it’s not bullying … WTH, I’m just so tired of walking in egg shells with Facebook I’m in jail monthly for stupid nonsense.

    Reply
  5. Mel Payne
    Mel Payne says:

    A few days ago I received a message on FB stating I didn’t follow community standards and I cannot fo live or advertise for 30 days because of something I posted. I am confused because it was posted 3 years ago. Does anyone know why something from years ago is being brought up now? My first thought was did someone, who maybe has an issue with me, stalk me on my page and got offended by this post? Or does FB randomly pick a certain amount of people and check for any violation s?
    If you are curious about my post;
    Valentine’s Day of 2018, it is a Valentine’s card and has a picture on the left of Jeffrey Dahmer and on the right says, “You’re so cute, I could just eat you up!”
    Yes, it is a bit twisted, but I do have a sense of humor and many others agreed that it was funny.
    Hope I didn’t offend anyone. And if you can help me out, Thank you and I appreciate it.

    Reply
    • patrick chan
      patrick chan says:

      i also got banned 24h by fb. today (comment on texas highschool quiz racist questions about China i said “americans are Sh**Heads” , and on jan 6th 2021 other “americans are weird” , and nov 2018 “americans are savages”.. fb must really love only trumps..

      Reply
  6. Tonette Johnson
    Tonette Johnson says:

    Yesterday, I was ban for 30 days and my comment was removed. I appealed my case and it was granted. They said it was their mistake and my comment was put back up but I still couldn’t post on the fb app and it kept saying I was blocked for 30 days. So I logged in on the FB browser and I could comment with no problem on the browser. I was using the browser and than I received another ban for a comment I posted on the same day as the 1st comment that got me ban! They don’t like when you win your appeal and will target you. I appealed that one and it was denied! I looked it up on Reddit and a lot of people have this problem on facebook. When you appeal your case and it’s granted, fb will ban you for something else!

    Reply
  7. J. W.
    J. W. says:

    I was stunned that one of my comments against a bully was flagged against community guidelines. Don’t want to bore with the details, but she commented on my post with a condescending attitude, I initially replied neutrally, but she continued so I gave her a little back (just the same condescension she gave me). She FREAKED out and I responded that if she couldn’t take the same attitude back, she shouldn’t comment. There was nothing derogatory in this comment. Was it sassy? Yes. Did it have a passive-aggressive emoji? Guilty. Whereas my comment disappeared rather quickly, the bully’s far worse ones (including actual name-calling) stayed up until the group admin banned her (I didn’t report her comments, I wanted the others to see them). Afterwards, I had people commending me for handling her well and not stooping to her level.

    There were no trigger words that the algorithm would have detected so I assume she reported it (she also blocked me after she was finished with her tirade). I was shocked that “under review” Facebook determined it did violate Community Guidelines. However, after these far worse stories, I’m going to count my blessings they just removed the comment instead of banning me. Absolutely ridiculous.

    Reply
    • Mike
      Mike says:

      I posted a comment that FB algorithm thought sexual. I got banned for 30 days. I appealed and won the appeal. The comment was returned but I was suspended now for THREE days! Huh?

      Reply
    • Laura Davids
      Laura Davids says:

      Well, I responded to a man I didn’t know, posting on my FB page and laughing, among other things, at an article about the deaths of children in Yemen. I called him what he is: “an ugly old man” who did something slimy by posting on the FB page of a woman he doesn’t know. (Women seldom do that; it’s, sorry, something some male creatures do. Yes, it’s a form of toxic masculinity.)

      However, I got banned for 30 days for that, BUT I am on another FB group as someone posting the truth (it’s Students for Trump and the gross misrepresentations they post and the lies are dangerous). I reported TWICE someone who threatened President Biden (“will someone take him out?” “will someone take him out already?” etc.) and their response was to tell me to block him.

      BUT I get FB jail for telling a creep to get off my FB page?

      Reply
    • Chris
      Chris says:

      I literally had the same exact thing just happen. Suggested a bully couldn’t take what she was dishing. 30 days for “bullying.” Appeal failed.

      Reply
      • Kathryn
        Kathryn says:

        Enlightening reading this Thread. I got half hour unable to do anything for a cheeky reply to someone on a news page a couple of days ago – nothing nasty, polite but humorous, came back on and “thanked” them for reporting me and suggested next time they counted to 3, & suddenly I was off again. Appeal refused immediately. Clearly I used some key words, so even though I used them carefully, it doesn’t matter.

        Anyone any idea how long it stays super sensitive? I’m paranoid now!

        Reply
  8. Lee
    Lee says:

    I got a 24 hour ban for calling someone an unhinged QAnon fool, and guess what ~ they was, they was posting some of the most outrageous nonsense, I thought my ban was bad enough, I appealed and even went to the oversight board because its stupid, but after reading some of the responses here….jeeze, Facebook is really in a freefall from grace now.

    Reply
    • Jeff Smith
      Jeff Smith says:

      I have just been thrown into jail for a comment, which apparently went against the community standards for harassment and bullying. The context is that this is in a discussion response to a local newspaper’s post asking “What is one thing the government could do to end male violence against women and other men?”:

      Me: “Do you live in Basingstoke?”
      Them: “Yes I do why would you like to meet up”

      And then, apparently the comment that went against the community standards against bullying and harassment was my response:

      “Not particularly, you don’t seem like a nice person and it’s a bad idea during a pandemic even if you did.
      I was wondering though, firstly your profile says London, rather than Basingstoke. Bit odd that. Did you typo?
      Also: are you frightened walking around Basingstoke at night?”

      I’m at a loss to see how, especially given the context, that could be construed as anything like harassment or bullying.

      And of course, there’s no actual way to challenge it.

      One thing I will note: there’s no way of reporting someone with multiple profiles. Despite it being against “community standards”, you can’t report someone for it. That was what my previous facebook jail time was for, linking one person’s multiple accounts in a post. It was reported for bullying by the offender!

      Reply
      • AmyR
        AmyR says:

        I got thrown in FB jail for 30 days for a sarcastic comment. It was a joke, not a suggestion but facebook said it violated their policy on child trafficking and won’t even review my appeal. I wasn’t even the only one to comment the same thing and other people’s comments are still there. This is now my 2nd 30 day ban this year. They banned me for 30 days the day before the insurrection. I run a political page on facebook. I honestly think they are purposely targeting certain people to keep us quiet.

        Reply
      • Carolyn
        Carolyn says:

        If someone said that to me in that context, I would definitely be taken aback. I would certainly block and report. I’m surprised you are at a loss to understand how your words could be interpreted. First you insult her, and then tell her you are not interested… but then continue typing?!? One would think if you truly were not interested in engaging, you would have just said so and moved on. But you didn’t. First you stalk her profile by looking where she lives and ask questions about it, questions that are challenging and rather rude. And then finally you ask if she’s frightened while walking around… all during a discussion about male violence. Your comments are at best shallow, and at worst creepy and threatening.

        Reply
    • Mark Noonan
      Mark Noonan says:

      I got Banned for a week today. Commenter calls me an A-Hole and starts harassing me. So I tell her she can take her attitude and jump off a Cliff. INSTANT SEVEN DAY BAN. But she gets off the hook. That’s what really makes me angry.

      Reply
  9. L Allen
    L Allen says:

    I am so glad a discussion like this exists! I made a comment last month basically telling a racist lig that he was a racist pig. I instantly got the popup warning me that my post might violate Community Standards, so I chose the “delete comment” option…except the post didn’t delete. I tried twice more. Still there. Next thing I knew I was suspended for 30 days even though I tried deleting the lost immediately. Appeals amounted to nothing.

    Fast forward to 3 days ago. My 30 day suspension had been lifted a week ago. I made a comment to someone about a 3rd party having poor reading comprehension. All was well, until today I received a notification that my account was again suspended for 30 days due to my reading comprehension comment. Again…appealing did no good. Mind you, just yesterday I was told that a post displaying blatant trans-hate was NOT against Community Standards.

    Bottom line…I am DONE with Facebook and their BS.

    Reply
  10. Heather
    Heather says:

    I’ve been banned for seven days for explaining to another poster that my friend was banned for typing “garden hoe” in a group about GARDENING! I explained it and put the phrase in quotes and was thrown in jail as well.

    Reply
  11. SP
    SP says:

    I had the Black Lives Matter raised fist, surrounded by the words of the phrase, as a profile pic last year for about a couple of months. Last month, long after it was changed, I was warned for violating standards. The image was flagged for “hate speech, inciting terrorism, etc.” 2 weeks ago, I was flagged in a friendly conversation for a comment I shared about how my family’s racist past influenced vague family records, due to shame towards interracial relationships, so that makes it harder for me to explore my ancestry. I ended with saying “F******, white people [eye roll emoji].” Today, I’m on a 24-hr ban for joking around with friends in a conversation about how atheists can’t go to Hell because they don’t believe in Satan. I, who was raised Catholic and am not an atheist, then said “Christians are more Satanic than atheists [laugh emoji].” None of these conversations were hurtful towards anyone and took place among close circles of people with shared experiences. I understand why the algorithms got stricter since the elections, but now they’ve even gone as far as banning Black groups for just talking ABOUT racism. Sounds like a half-a** “solution” on the company’s part in responding to pressure to do something, which they still haven’t really done.

    Reply
    • Sean Paul
      Sean Paul says:

      I was just removed for the same EXACT “offense” to Facebook. If I hear them touting “we believe in racial equality” ever again, I Will slap this one in their face. I am banned for 48 hours because they scooped through my page and found a post from one year ago with the fist, and told me that I am not allowed to share “terrorist” propaganda.

      Reply
      • Claire-Ann Hughes
        Claire-Ann Hughes says:

        This is truly disgusting . I’m here as we speak , because I just got banned. I was on Candace Owens page and said it’s sad that she’s only loved by white people because she talks down on her own black people . I can’t say white and black now???? Apparently that was hate speech……so as it looks we can’t speak on racism. Facebook let’s pedophiles post sex acts , people cursing people out , being out right disgusting , yet I’m banned for nothing ? This is my 5th 30 day ban since Corona…..I literally joked with my friend once and got banned.

        Reply
  12. Kelsey
    Kelsey says:

    I just got 30 days because I asked someone to stop being a bully. I didn’t swear, I didn’t insult them. I asked them not to be a bully.

    Reply
    • SeanPaul
      SeanPaul says:

      I have 41 legitimate reports on people who used facebook to use litteral violence speech and hate speech, including members who told me personally “I will kill you F*ggot” — Facebook then reviews these and says “we reviewed, anc found nothing that goes against our family guidelines”. And ye EVERY TIME they find something that they THINK that I am saying (saying “white” is a flag for them” they have suspended me. So for every 41 reports (with them doing nothing) I have been actively removed from posting 5 total times, for 5 instances that do not merit their definition of hate speech. I really just wish that there was an alternative to Facebook. I think that Facebook destroyed us.

      Reply
      • Harriet
        Harriet says:

        I am now on 30 day ban and it was a set up. A troll comes on, says something inflammatory, the commenters all jump in. I told the troll to “do better”. Troll says they are not my slave, calls me racist, harassing, bullying (all the community standards trigger words). I warn everyone to be careful because it’s a set up, as the troll says the same trigger words to everyone. Boom, we were all banned in a dragnet. FB has a real problem with their community standards. I have reported horrible worst name calling posts and they do nothing, doesn’t violate CS. I have reported violence, people threatening to kill and bring weapons, nothing.
        Worse is I have a business page, which is why I was on FB anyway. And I cannot access that to interact with customers.
        Oh, I have 2 hate speech charges, one for commenting on the series Duchess about British bawdy humor, I said it was nasty. Boom “hate speech”. I notice you can’t mention Brits as some are now saying Bri ish to avoide triggers. And another hate speech was correcting someone’s bad spelling of a German phrase. We were both speaking ironically of Na z is. Yet, the nazi types have no problem posting. smh. Facebook has a real problem. I think they went to the dark side. Look at FB and how it creates political issues in the world.

        Reply
  13. Jenna Davidson
    Jenna Davidson says:

    I was just banned for saying ( on another page in reference to Johnny Depp being abused by his ex wife) Once (we) get and understand WOMEN are just as damned toxic as Men, then we can finally get somewhere… Previous violations were the safety of the C-19 Vax, posting a photo of Jewish people being told to get on a train etc. ( that was a 30 day ban which I got removed). Im a psych major with two degrees, almost three…

    Reply
  14. Rebecca Vieira
    Rebecca Vieira says:

    I commented, “I’ll punch him” in very obvious jest, laughing emojis included, when a FB friend commented that my husband was funny and a keeper for having purchased a “never mind the dogs, beware of my wife” sign = 30 days

    Usage of the word “neanderthal” while discussing my anthropology class = 7 days

    Reply
    • Harriet
      Harriet says:

      And here I was saying troglodyte. I didn’t know it was a bad word. I’m not sure what we can say anymore. I’m on a 30 day ban now for calling out a troll to do better.

      Reply
  15. Daniel
    Daniel says:

    I got Facebook jail because I said “men are weird” when I was talking about how some guys will hop on one social media app to another to chat with you. Apparently that phrase was hate speech. Wth

    Reply
    • Candy
      Candy says:

      I got banned for 3 days for a similar situation. In a group about crime and forensics, me and another member were talking about an infamous serial killer from the 70s. I said he was weak-minded from the way he talks about his murders in the interview. Apparently to Facebook, me calling a serial killer “weak” was “hate speech” as well.

      Reply
    • Ravenrayne
      Ravenrayne says:

      My husband got 7 day ban for sharing a gif from facebook gif that said good morning vietnam with robin williams from the movie good morning vietnam. They claimed it was hate speech. We share a computer and since his account was banned, for some reason I was also “temporarily blocked” from doing anything on my facebook as well. Now since that ban was over, I for some reason cannot join groups or post in groups I am already in. I even started a new account, and that account too is blocked from posting or joining groups. I didn’t even get the ban, my husband did.

      Reply
  16. Steph
    Steph says:

    I got put in FB jail for calling my friend a CoonAss. I am from Deep South Louisiana and here most people use that as a term of endearment for a Cajun who really lives off the land like our ancestors. Even my friend thought it ridiculous as he refers to himself that way all the time.. what I don’t agree with is there is no why to explain any of this to the FB wardens. The called it “Hate Speech.”Which honestly hurt my feelings as I am NOT that kind of person. Also I was not been able to use my business page for which a pay for weekly,this makes me made.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      I can see why Facebook banned you for that phrase, but I agree it’s not hate speech. In this case, it’s political correctness. Either way, the post should at worst be flagged, you get a message and a chance to reply….then the punishment, if there is one at all, is to explain WHY it isn’t being allowed, the posted deleted, and no ban.

      Reply
    • Rachel McBain
      Rachel McBain says:

      I was just banned for three days for “harassing” Divine’s character Tracy in the film Female Trouble. I told Divine, acting as her parents, that only slutty girls wore cha cha heels, and that if she didn’t like it, she could just wreck the Christmas tree and leave. This comment was reviewed, and the appeal was rejected.
      Facebook banned me for “bullying” a fake character played by a fake drag queen played by a deceased actor. This system is completely broken.

      Reply
  17. Cara
    Cara says:

    I was banned today, IMMEDIATELY after posting a comment to one person on a VIDEO GAME page, about “killing them in pvp”. Apparently that’s harassment while tons of others can trash talk all they want. I’m done with Facebook.

    Reply
  18. Margaret
    Margaret says:

    Last year I was banned for 3 days; later for a month! Then last week they said 4 days – the next day they said 7days – they didn’t like a post from LAST YEAR!!! I didn’t know they were that hard up to find someone to ban. I’m learning to word responses better but sometimes the posts we do there is no way of knowing that they won’t like them. What’s irritating is they don’t always say exactly what their peeved about – just like dictators -they do as they like to silence free speech.

    Reply
    • KSmith
      KSmith says:

      Same! Just got banned for 30 days for a post from 2019… like what???? Makes me think I’m gonna just keep getting banned if they don’t care how long ago you posted it.

      Reply
    • Jackie
      Jackie says:

      Same. I just got a 7 day ban for a meme I posted in the beginning of November, that was completely harmless. This is after several other absolutely nonsensical banishments related to completely harmless and not offensive in any way, posts. All times I was apparently “inciting terrorism”.

      Meanwhile, about a month ago, I saw a really vile comment where someone wished death on a poster. I reported it, and they seemed it completely acceptable.

      So, I just scheduled my account for deletion. I’m tired of their games and I have no idea what their filters or keywords are or what their content mods are doing other than sleeping at their desks.

      Reply
  19. Hayzel laguerre
    Hayzel laguerre says:

    Ive just gotten a 7 day ban for telling someone they are an amazing mum and should proud of themselves, i dont know why but i didnt even get to comment it before i got the “youve been banned”. But im also getting repeatably banned over and over and over for a comment made in nov last year atleast once or twice a month. Via face its says after 21 days they no longer use that comment as a reason to ban you after highlighting it, but they just keep banning me, but they cant tell me what comment it was or when otherwise i wouls just delete it because it seems like they are using it to repeatedly ban me for it.
    But the one today devestated me, this mum was having a hard time and i just wanted to tell her that she handled her situation so well and that her son, loves her for protecting him. But it also said im not banned due to November and this latest comment

    Reply
  20. terry
    terry says:

    I was banned for 3 days for.calling someone who’s a troller a troll. literally “she’s a troll.”
    SMH. no wonder people are jumping ship. this is what happens when no humans are involved at all ever.

    Reply
  21. Larry Kirk
    Larry Kirk says:

    Just today, my girlfriend got a 30-day ban for picture she posted THREE YEARS ago. She has been banned twice, for a week, just in 2021 alone. Each time she appeals and they put the post back up – but keep the ban in place. It is the dumbest thing.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Wow! I have to wonder if Facebook is looking for content or if someone she’s friends with dug back that far to report it? And yes…dumb!

      Reply
    • Gina
      Gina says:

      I was just banned for 30 days for telling someone why I was banned b4 for 7 days and the keyword was white!!!! I did call someone white trash that got me banned and have used “blanco garbage” to explain it to others.This time I still used white but garbage instead. Well that’s what got me 30 days. They def track words and accts. Everything I have reported, which has been much worse than my infractions, and clearly FAKE accts, all come back as “not violating” their standards. So there does seem to be more targeted accts like mine. I am very political tho and I liberal so it’s a myth about not targeting liberals. Also I was banned last night which I’m thinking they’re on high alert due to the impeachment!! When it’s a highly emotional time I’m pretty sure they hype up the security on rhetoric. If ur a previous offender they’re on u like flies on poo!!! Every time I appeal it is immediately rejected now also. I mean with in seconds I get the mgs it’s ok by their standards!! I’m sure my acct is “red flagged” at this point. I’ll always use emojies or dif languages from now on to avoid it. Never use the word white again thats for sure!!! 😂😅

      Reply
    • Tom Curry
      Tom Curry says:

      Larry I have the exact same problem. My post are all motivational, nothing offensive. They re-post me after I complain then I’m banned anyway. 30 day ban today, 3 days last week, 1 day the week before. Soon I’ll probably be deleted.
      Any Idea’s why? Anyone that can be contacted? Is this an attack from a jealous business or person or is FB making mistakes?

      Reply
      • Robert Nissenbaum
        Robert Nissenbaum says:

        Tom,

        I’m not sure there is anyone to contact. Nor do I have ideas why this is happening. This has been eye-opening. nothing makes sense from everything I am reading here. There is no pattern, no logic….aside from once you get banned, there’s a hairpin trigger and each subsequent ban is worse. It’s all bizarre!

        Reply
        • Tom Curry
          Tom Curry says:

          It’s hard to believe that as advanced as Facebook is in coding, that they are having issues, like a glitch? It’s possible, that a few complaints hit a post and the algorithms engage to ‘automatically’ remove it? Maybe once someone complains about the post ‘following community standards’, it goes back up but there is nothing in place to un-ban the user?

          Reply
          • Robert Nissenbaum
            Robert Nissenbaum says:

            I doubt this is a glitch. So much is getting banned from some yet the same content isn’t for others. There are far too many cases where benign content results in ban yet real hate-speech and standards violations don’t.

            I have to wonder at this point if they’ve outgrown their coding and simply don’t have the employees with the skills to fix everything.

    • Candy
      Candy says:

      I got a warning 2 months ago for “bullying and harassment” (I wasn’t). Last week I got a 24-hour ban for the same reason (again, I wasn’t). Then 2 days later I got banned for 3 days for “hate speech and inferiority”. All I did was call a serial killer “weak-minded”. Apparently Facebook would prefer if I praise a man who murdered 17 women. Now they’ve got me afraid to post anything. I’m thinking of just deleting my account because there’s no reason to keep a social media account if you can’t be SOCIAL!

      Reply
  22. Josh
    Josh says:

    I have had 3 comments that were removed because they went “against our Community Standards on nudity or activity”. Each time I got to disagree and they all were restored within minutes and they said the made a mistake. After the 2nd one I still had to serve 24 ours with features blocked. After the 3rd one today I have a 3 day restriction, even though all the comments are back and they admitted they don’t violate standards. I tried sending support a message the only way I could find, through feedback. I’m sure that will get me nothing.

    All 3 comments, by the way, were linked gifs from popular TV shows. The first was Mr. Burns trying to take a lolly pop from Maggie, the second was a Globetrotter on Futurama asking “Are you funky enough to be a Globetrotter”, and the 3rd on was Abed from Community saying “Cool, cool, cool, cool, cool.”

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Interesting that there was even chance to disagree. Facebook is clearly to large a company with very little in the way of an internal organizational structure. It sounds like one department sided with you and another failed to remove your jail sentence.

      I don’t get how gifs get you banned, however.

      Reply
      • Josh
        Josh says:

        It must have something to do with posting the link? I used to save gifs to my phone and then upload them like you would a photo, but FB seemed to have changed something and those no longer loop. They just play once and stop. Now I post the link and they work just fine. Or it could be the group I posted these in. It’s a Simpsons group, but some people were posting things that probably do go against the standards and maybe that group is being watched closer. My comments were removed immediately, so there was no chance someone reported them.

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          It is possible it is the group but thinking a bit more on it, the link could be the issue. I’m not sure how tightly Facebook is monitoring for content that violates copyrights. The gifs would normally be OK, but perhaps the site has contacted Facebook about them or Facebook is blocking the linked site.

          Reply
    • courtney hennagir
      courtney hennagir says:

      I just got a 3 day ban for calling someone a “silly goose”. But when I reported literal death threats and a dude who dropped 6 N bombs in one sentence, those came back as not violating their community standards.

      Reply
      • Kelvin KLD
        Kelvin KLD says:

        I had a normal discussion with someone and suddenly I got ”Your post didn’t follow our Community Standards on harassment and bullying” it wasn’t even a heated debate or me calling people names w.e

        Seems like someone just disagreed with me and reported me for bullying…. for having an opinion. :/
        and FB being FB they either didn’t even bother to look, or was what opinions? your not supposed to have those, STRIKE!

        Reply
      • Hayzel laguerre
        Hayzel laguerre says:

        I have reported actual porn pages (yes even tho ones you dont want existing) and have been told they are perfectly fine and dont go against community standards

        Reply
  23. Paul Young
    Paul Young says:

    I just got a 24 hour ban for posting a picture of giving myself a nose wax. I’m a barber and I was trying to promote that service on my personal page. Immediate ban as soon as it posted. Now I cannot even post on my business page. The terms and conditions Facebook says I “violated” pertain to “guns, animals, and other regulated goods.” I cannot even appeal this.

    Reply
    • Laura
      Laura says:

      I was banned in 2018 for posting my titty. In a breast reduction support group. I was unaware of the no nipple issue and to be fair… the nipple didn’t look pretty (stitches) and was half covered with a bandage. Ok.

      Then I started getting banned for swears… once for calling my sister an a-hole. On my own damn post.

      Ok. I swore. Bad Laura.

      Then, I jokingly said “omg I’m going to kill you … kidding say hi to mom” on a friends comment. Literally word for word. Bullying. 30 days in the hole.

      This latest one I posted a shot of that dufus from the capital riot with Viking horns. I wasn’t being left or right… I literally changed the sign he was carrying …. erased the words and wrote “I suk” over them. I posted this with a comment of “well can the left and right agree this guy stinks?” On a post that two friends were arguing on (one was pro Trump one anti)

      I feel like I have a target on my back since the nipple haha. I created another Facebook account… I didn’t try to hide anything are used a different email address… but I needed to be able to run a group of 4600 people that I created. I also am an admin on a news page that about 40,000 people follow. In addition to that I had several marketplace listings and plans for more since I am unemployed I could not access any of that so I created new account added myself as an admin on group and page… (I also painstakingly added friends including explaining to every old fart family member that it WAS me my account was not hacked) and then THAT was banned but it won’t say why. I’m sure they connected the dots… but what the hell!?!

      I want to say I give up and honestly I could probably live without both of the pages and groups mentioned… but I’m also a member of groups for a medical issue (Huntington’s disease) and support. I feel like this is really cutting me off at the knees here. I did see that I may be able to appeal…. but I believe I would need to do each incident. This is fine but I’m just wondering if they will review them individually and even if say the most recent one is lifted… The account itself is obviously flagged as problematic.

      (Sorry if grammar is bad… voice to text) great article though!

      Reply
  24. Naomi
    Naomi says:

    I got banned from posting and joining groups on Thursday Jan 14 for 7 days. I was entering contests, which I have always done for over 10 years now. The next morning, I was banned from sharing or liking posts until Sunday the 17th. Besides a few messages during the week, I didn’t retry sharing posts until Friday. I hardly used it at all and didn’t post in groups or try to join any and I was reblocked for another 7 days this morning and now 3 days for sharing posts. I waited my ban out for more then the allotted time, and I got reblocked for not even doing anything! I am at the point that I get scared to do anything. My share ban ends Wednesday, and I know if I try again 2 days later I’ll be banned. I have always used facebook to enter contests. I have never had a problem!

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Naomi, contests may have raised a red flag if you are sharing them as part of the way to enter. It’s against Facebook’s terms for a brand to require that and doing it to too many groups or too many times could be seen as spamming. Odd is that I had never heard of being banned for it until now.

      Reply
  25. Kyle
    Kyle says:

    I posted below, back on January 12 – I am the one who is still suspended for 19 more days all because I posted anti Trump comments on a post in a facebook group and these two middle age men sent me taunting private messages that were reporting my comments, teasing me like kids at the playground.

    I just wanted to say that I also noticed that while in facebook jail, I cannot unfriend or block anybody from my friends list. I decided today to weed out my friends list and when I tried to hit “unfriend,” it told me that this feature is temporarily blocked. Then if I try to instead block the person to get them off my friends list, the block works but they still remain on my friends list, yet blocked. That does not make sense at all. This worries me, what if somebody starts harassing me on facebook, am I unable to block them now while in facebook jail???

    What really sucks even more while in facebook jail, I cannot sell anything on the facebook marketplace. I found it an easy way to make an extra $10 to $20 a week and have a lot of stuff I do not need and was planning to sell. Now I have to wait three more weeks all because of this. So annoying and ridiculous.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      It’s a bit ludicrous, Kyle! Once is jail, you lose all access to Facebook. Managing brands, it meant being unable to post for them while I was jailed. I get not allowing me to post or comment, but when acting as a brand or selling?

      Reply
    • Paul E Panek
      Paul E Panek says:

      Funny as I got days for post a bunch of anti-Biden and Pelosi comments and argued with some lady, who kept coming back for more and more. I called her a bigot and that was it.

      Reply
  26. Jean
    Jean says:

    I got banned for two weeks for revealing my gender identity.

    I think we need to file a class action lawsuit against the white supremacist Zuckerberg. FB seems to only ban “Leftist” and “Unique” people who arent straight and white regularly.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      The only issue with a lawsuit is that Facebook is still a private company and we don’t pay to use the service. If they want to become a right wing social media platform, they can.

      Reply
    • Joey
      Joey says:

      Yep I posted below about the same thing happening to me. I’m transgender and shared in a facebook group about my story and coming out.
      I got 30 days in Facebook jail for bullying & harassment
      I mean really? Come on…

      And jean I don’t think Mark Zuckerberg purposely banned us for being part of the glbqt community. I believe it was most likely homophobic Facebook users who abused the report button simply because they don’t like us and the ai as usual banned us cuz they probably worded their reports in a way that sounds like harassment

      Reply
    • EP
      EP says:

      I got a 24 hour ban for coming to the defense of my friend who was falsely called a white supremacist and was being insulted up and down from some fat loser.

      Reply
  27. Frazzled
    Frazzled says:

    Facebook just gave me a 3 day ban for calling somebody a “snowflake”. The person in question was an obvious far right troll who goes about Facebook spreading fake news and hate speech, but seemingly getting a free reign to do so. Using his own term “snowflake” against him, when he got upset over some fact checking links I sent him was “harassment and bullying” according to Facebook.

    Facebook seems to be on a bit of a political mission these days…..

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      They may be. It also may be that there is a mass effort from fringe groups to ban those they disagree with – the squeaky wheel gets the grease so to speak.

      Reply
      • Frazzled
        Frazzled says:

        I reported a fake page just the day before. It had copied another person’s page then was claiming to be giving out free prizes and asking for credit card numbers.

        I reported it (as did hundreds of other people).

        But of course….. Facebook seen no wrong doing.

        Reply
        • Ves
          Ves says:

          Same!! I got called trash two times by a lady and I get banned for 3 days yet I reported her comment and it didn’t go against community standards. I used no profanity. I told her to lose some weight as SHE was commenting on a women’s health page and SHE interrupted a conversation with someone else and naturally I was schooling them on the lies in conspiracy theories BUT seems like Facebook allowed that to grow out of control and now BANS PEOPLE that are speaking out against it!!!!

          Reply
  28. DA
    DA says:

    Same thing happened to me with a photo that seemed totally innocent to me. No posting or commenting on pages other than mine for a week. What makes me nuts is I really have no idea why (And I do nothing with the ads so it has nothing to do with that) AND they do not really tell you AND they make it impossible for you to contact them to question or appeal it.

    Reply
  29. Rick
    Rick says:

    about 2 weeks ago I got banned for 24 hours. Then today 1/19 I woke up from a nap and tried to post something and I am banned for 1 week. I have no clue was to what I did or posted. There is no option (at least for me) to see why I am banned or what I have done. I am thinking about getting rid of Facebook all together. Its too big and it can’t be managed correctly. It seems as if their learning tools AI is not up to par.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      I hear you Rick. If not for supporting clients, I’d be gone. So now I limit what I post in select groups.

      Reply
    • Mona
      Mona says:

      I got a 7 day ban on the 19th as well, and I’d never been banned before. Still have no idea what I did wrong. Nothing in my support mailbox. Nothing that I can see was deleted. There is no appeal process. Very frustrating.

      Reply
      • Susan Hutchinson
        Susan Hutchinson says:

        Same here. One minute I’m liking something and the next I’m banned until the 26th. They must hate jambalaya since that was the last pic I posted right before the handcuffs came on. I went to the place where they tell you what your crimes are and it tells me no complaints or infractions. Then they thank me for upholding their community standards. grrrrrr I’m trying to sell my book. I had book promo page takeovers scheduled during this period and I can’t even contact the page owners via messenger to tell them that I can’t do them.

        Reply
      • Alexandra Fettif
        Alexandra Fettif says:

        I was banned 6 days ago. No reason given. No recourse. The only thing that was strange was that I posted an Elon musk article from Newsweek and I noticed a few days later that my comments were removed. I cannot for the life of me figure out why so many have been banned within this same timeline. My son hasn’t posted in a year and he was banned the same day I was !! We need answers !!!

        Reply
          • Candy
            Candy says:

            If that’s the only way to avoid jail then we should just delete our accounts. What’s the point of social media if you can’t be social?! I love the FB groups and it saddens me that I can’t post anything for fear of being put back in jail for doing absolutely nothing wrong 🙁

          • Robert Nissenbaum
            Robert Nissenbaum says:

            Since I need to be on Facebook to manage client accounts, I cannot simply delete my account. I have ceased posting to my personal account and only maintain a handful of friends – The social interaction is mostly in messages. For groups, I am in a few groups. Each is based on a specific topic or focus (with 2 exceptions). They are structured and I only post/comment when I can guarantee it’s benign. The other 2 are community groups I use for local information. I never post/comment there.

            It’s not perfect, but it keeps me on the platform and a bit of social interaction. It’s been a workable balance.

  30. Aaron
    Aaron says:

    I’m a blind person, so I can not express myself with memes or images. I have not been banned from Facebook touchwood, however, I’m noticing a lot of my comments especially with links, getting “your post goes against community standards on spam so only you can see it”. But here’s the weird thing. I have absolutely no idea why, and I can’t view the full post. It seems to be flagging links, and the latest straw is that they flagged a link to a Phineas and Ferb song, which is, by the way, completely family friendly (if anyone’s seen Candace Against The Universe, then I linked Us Against The Universe as a song of optimism). I don’t just put links and call it a day, I will explain why I like the song and put context. I also do not post excessively. Bare in mind, it’s in a completely relevant place, someone was asking a question about favourite songs, people asking for recommendations and I put different links and reasons. I think some really cool info has now not been seen by people because it’s been blocked, probably by an AI that can’t read context.
    I’m now finding it harder and harder to express myself, and I am an extremely optimistic person. I do not swear on my profile, and I mostly interact with comments. So why are some links to my favourite songs being banned, or links to stuff that might help other blind people. There’s a company in the UK called John Lewis, and this year, they had an audio described version of their Christmas ad. I linked it in a group and also linked the soundtrack version of the song (which is, by the way, different with extra verses), and all of the links got flagged, so no one in the group saw it, not even the admins, so a bunch of blind people now might be missing out on it. It’s incredibly random and absolutely baffling. I’ve disagreed with all of the decisions.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Thanks for commenting Aaron. I am constantly amazed by what I read here regarding what is getting banned or hidden. Most of it makes little sense, except your point that “AI that can’t read context”.

      As for Phineas and Ferb, LOVE that show!!

      Reply
  31. Linda
    Linda says:

    I got put in face book jail for 30 days by telling a anti masker i hope you get covid……27 days i cant post like or comment

    Reply
      • Tamandra
        Tamandra says:

        I got 30 days today for saying to someone that commented on a news post that Biden was a puppet…I only said and you’re a parrot. A MONTH! And I’m shut in, disabled and this is how I connect with friends. I got 7 days last month for saying I hope someone gets deprogrammed from cult 45. The bot flagging is ridiculous.

        Reply
        • Harriet
          Harriet says:

          Oh don’t say par rot or use the par rot gif or polly want a cra cker. Boom 3 day ban. But I’m out for 30 for telling a RU misinformation troll who said Biden was senile “to do better”. Since I’ve been in prison, I’ve been reporting really bad comments and they say it doesn’t violate CS standards. However, anyone who calls it the Ch in a fl u will now get taken down, so go for it.
          Divide you words up with spaces is another way to get by CS bs.

          Reply
  32. Allison PerkinsCaldwell
    Allison PerkinsCaldwell says:

    I wish they would tell you specifically why you were banned. I received an email saying my account was hacked. Then I was blocked, I uploaded my DL as requested and I was blocked and they said 30 days. I’m like for WHAT? I checked again today it’s still saying thirty days and it has already been 9 days. I don’t understand it.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Being blocked is one thing. The have a right. BUT to not tell you why, not provide a consistent appeals process, and to seemly apply bans arbitrarily – it makes no sense, is bad customer service, and hurts their brand. At least, like you said, tell us why so we can avoid it in the future.

      I completely agree with you.

      Reply
  33. Diva
    Diva says:

    I had never been banned from Facebook, until towards the end of last year.
    My ban was lifted today.. I was online for less than 6 hours & I got slapped with another 30 day ban.
    I posted a video clip of Tyra Banks from her chat show when she said ,she got bitten by a dog & then began foaming at the mouth,
    My comment was replying saying ‘ There is crazy, then there is pretending to be a rabies infected dog’ That was apparently bullying & harassment 😐😳.
    Absolutely ridiculous.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Wow! I think Facebook is trying to err on the side of caution after all the heat it’s taken over allowing hate speech and bullying. They’ve clearly gone too far the other way!

      Robert

      Reply
      • Cyndi
        Cyndi says:

        I was just restricted 24 hours for telling someone their comment was very rude. I’ve turned in so many comments for calling names or literally lying about something. Nothing happens because it’ doesn’t go against’ so no idea why just saying a comment was rude goes against anything. I’m going to collect my photos and be done with fb.

        Reply
    • Linda Marquez
      Linda Marquez says:

      I’ve been in jail 7 times. I’m currently in jail for 30 days for posting a pic from my friends page. Mind you there are 3 friends who have this same picture. So I decided I would turn them in to FB and with all of them they said the picture didn’t go against their rules or whatever. But, why do I get 30 days and they dont even take theirs off??????? I HATE FACEBOOK!!!!!!!

      Reply
  34. Kyle
    Kyle says:

    Oh wow. Glad I came across this. I had exact similiar problems. I got a 30 day suspension two months ago, just for calling someone white trash. Then the other day, I got another 30 day suspension, this time for simply posting anti-Trump comments in a facebook group. What really irritated me, were these two trump supporter guys had the nerve to private message me and taunt me that they were going to report my comments in a childish manner..I am serious these two middle-age men teasing me like elementary school kids at the playground about how they are reporting my comments. I blocked both of the men and deleted my comments, but still got suspended anyways (I guess deleting the comments does not prevent their AI from seeing the reports). So ridiculous, they were definitely abusing the report button.

    Others mentioned that once you get banned, your account gets marked. I agree and think that is true, seeing how easily I got suspended again, this time around. Also having two people report my posts at once made it worse. Its so awful people can gang up on a facebook member, simply for their political views and all report them at once, just to be mean.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Kyle, Glad you found value here. You also raised a good point – that deleting posts does NOT prevent them from being caught by the AI. Posts may be deleted from the viewer but Facebook still has access to them.

      The other point – that more than one person reporting something makes it worse – exactly! Craigslist uses the same method. It take 2 flags to remove content. Facebook does not have, and needs, a method to prevent this ‘ganging up’.

      Reply
      • Kyle
        Kyle says:

        Yeah its so ridiculous. I have been on facebook since 2007 and never had these problems. This makes me wonder if someone came across an old post say from 2007 or even like 2010 or 2014, and they flagged it, could I get thrown in facebook jail over that? Something I wrote a decade ago?

        Also regarding users ganging up to report someone, it does not seem to mention how many reports it takes to get a post taken down and thrown in facebook jail. You mentioned that craigslist is takes two reports, it also takes two reports for yahoo answers. Oh and speaking of which Yahoo Answers has its own problems, particularly with this one troll who goes by the name Fireball. Anyone who spends time in yahoo answers, religion & spirituality has come across Fireball, a middle age methodist woman who starts arguments, types in capital letters and forces her religious views on people. She uses multiple accounts to report people who she disagrees with, to get the posts taken down. She reported me so many times, eventually yahoo answers deleted my account.
        You can read all about her here – http://fireballtirh.blogspot.com/p/who-is-fireball.html

        This raises another question, if yahoo answers deletes users after so many reports, do we have to worry about facebook deleting our accounts all together if we are thrown in facebook jail too many times?
        Something I never gave much thought to, until recently, with my 13 years spent on facebook.

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          Kyle, I don’t think there is a set number of reports needed to remove a comment or post. My gut tells me there is one based on the nature of what is being pulled vs what isn’t.

          Could a 10 year old post be flagged? In theory, yes. BUT it would have to show in a search for related content and that’s less likely. If that content is on a personal profile, it’s even less likely as you have control over who sees it. Still, a good reminder that what we’ve posted in the past can affect our future.

          Interesting on Yahoo. I have yet to see evidence that Facebook has taken that action, but it seems plausible. Certainly something to consider. For now, the only bans I am aware of are for something flagrant or not being a real person. Yet, Facebook can delete a profile or business page for any reason.

          Reply
          • Thomas
            Thomas says:

            I have been on facebook also since 2007 and was wondering the same thing. I posted below about how my facebook account was recently flagged for my post about how the Trump protestor rioters at the US Capitol should all be handcuffed and thrown in jail and prosecuted. That post was on my private page, meaning one of my “so-called friends” reported me. I had made that post three days earlier, so AI did not flag it on its own. Most likely, three days later, my “friend” saw the post on their newsfeed and reported it. So that makes me wonder about the timeframe for reporting posts and if something from a decade ago could get flagged.

            P.S. I actually won my appeal and got my 30-day facebook jail sentence overturned, I will elaborate on my original post below.

    • Jessica
      Jessica says:

      It’s ridiculous how Facebook cherry picks what they consider inappropriate.

      I responded to a nasty comment by some white supremacist who used a certain nasty racial slur to describe the BLM protesters. She even threw in the “hard r” for full hateful effect.
      I responded by calling her a daft “c word”.. with a hard T.

      I got flagged for “bullying”. Ms White Privilege and her disgusting racial slur stayed up.
      How effed is that?

      Reply
    • Linda Marquez
      Linda Marquez says:

      I also do believe that people turn us in. Also, the more we go to jail the more they watch us and put us in for stupid reasons. I’m really over it. I don’t need Facebook other than to watch the news. But, I can listen to it on my Alexa. We have no Freedom of Speech at all on that site.

      Reply
      • Robert Nissenbaum
        Robert Nissenbaum says:

        Linda, once banned it does seem we get flagged for things more and for things others wouldn’t – like we are being held to a higher standard.

        There is and has never been freedom of speech here. Facebook is in charge. They get to choose what’s acceptable. We get to choose to stay or go. I stay for my clients and a couple of select groups. My personal profile has been dormant since June. It will stay that way.

        Reply
      • Adrienne
        Adrienne says:

        They have risen above the law of the land infringing on our human rights and right to freedom of expression. I am challenging them

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          What rights are they infringing on? As best I know, they are not a government agency and we agree to their policies by choosing to use Facebook. What if Facebook decided to shut down tomorrow? Or charge every user $50 per month?

          Reply
  35. Thomas
    Thomas says:

    Hi I posted here back in November, you may recall I got thrown in facebook jail for 30 days for telling off a bully who purposely picked a fight on a facebook group, “I will kick your ass, bitch.” You can read about my comment dated November 15.
    Anyways tonight I again got another 30 day facebook suspension, this time simply for posting about how the Trump protestor rioters from Wednesday should all be handcuffed and thrown in jail and prosecuted. Yep a post condemning Wednesday’s capitol riots. And the thing is my page is friends only, meaning one of my facebook friends reported my post. I have an idea who, this hot-headed guy who is a Trump supporter. I cannot prove it was him 100% but I highly suspect it was, so I blocked him.
    But this has gotten ridiculous. Their AI is unfair and biased and has caused me much stress.
    I told a few of my friends about this and they do not believe me or understand about AI. They say that its my fault or that facebook can handle appeals to know what is wrong or abuse. I try to tell them, no AI is flagging stuff and there is no person to appeal to. Nobody except you will believe me.

    Is there anything I can do because this has caused me stress. I am at the point where I want to take legal action against facebook for their unfair AI and hoping if enough people would to sign a petition. Is it worth just deleting my facebook at this point because this is not right. Anybody can report anyone just because they feel like it (in my case they are a Trump supporter) and you can unrightfully banned.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      It’s absolutely ridiculous, Thomas. Sadly, once banned, you end up on a watch list. The AI is unfair, but there isn’t much you can do, even legally.

      Reply
      • Thomas
        Thomas says:

        Well the thing that shocked me is I thought I would be safe on my own personal page. So it’s obvious one of my so-called friends (most likely that hot-headed trump supporter) reported my post and it got suspended
        So apparently anyone can report anything now. Like I’m a Biden supporter and could report someone else for Trump support posts and get them suspended, but I would not stoop to their level
        It’s just ridiculous that our freedom of speech is gone on Facebook, it was never like this back in 2015 even.

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          Hard to know who your friends are anymore!

          There was never really real ‘freedom of speech’ but they have clearly tightened up the content moderation. The bots and AI aren’t helping. Add no manual review and it’s like the Wild West! I commend you for taking the high road.

          Reply
          • Thomas
            Thomas says:

            You are certainly right. We can’t trust who are friends are anymore. Especially with the political situation, it has torn families apart.

            I mean even my own father is a strong Trump supporter and he can get aggressive when you do not agree with his views. Makes me wonder if it wasn’t that hot-headed guy I mentioned, was it my father? Would be stoop that low and report his own son, simply for standing up against the Capitol rioters. This political situation has gotten so bad, I’m that mistrustful. Also my dad has bipolar, so he can get into manic rages, furthering my suspicion.

            I already stopped posting in Facebook groups after my previous 30-day ban and avoided swearing anywhere. I thought that was enough, but now I guess even stuff on my private page I have to fear being considered offensive and risking Facebook jail.

          • Thomas
            Thomas says:

            Good news. I surprisingly got my facebook jail sentence and report overturned. After my post saying that the Trump protestor rioters at the US Capitol should all be handcuffed and thrown in jail and prosecuted got flagged and i was given another 30 day suspension, I appealed my post but nothing happened (I assumed as usual appealing would not help).
            I was surprised, finally two days later, I received a notification that facebook determined my post did not break its community guideline and my 30 day suspension was lifted. The flagged post then appeared on my timeline, like nothing had happened. I still deleted the post immediately, not taking any chances, because I cannot conform who reported my post (this political situation has caused so much fighting between friends and family).

            But I was so surprised, so maybe there is hope and that some flagged posts can be overturned, but this is a first.

          • Robert Nissenbaum
            Robert Nissenbaum says:

            This is awesome news, Thomas! I was only aware of one other case that was overturned and the majority of appeals are never acknowledged. Much appreciate you sharing this.

            I agree, pulling the post was smart.

  36. Joey
    Joey says:

    This is so ridiculous. I got thrown in Facebook jail all fit sharong my story on a post that I’m transgender and talking about my gender change.
    Someone reported me and I got thrown in Facebook jail for bullying/harassment
    How is this harassment? Someone didn’t like my gender identity and decided to report me purposely for that reason knowing that their AI would suspend me
    This is ridiculous. We should have some rights or someway to stand up against Facebook’s unfair AI which bans for no reason
    Is it worth abandoning Facebook at this point? We basically have lost our freedom of speech thanks to its AI

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Joey, this is tricky. I have been drafting an article of free speech. There are 2 key points – it’s not absolute. We cannot say anything we want. Second, it applies ONLY to government limiting it, not a private business. Once can have a rule that there is no foul language in their business. They did nothing technically wrong. They aren’t taking away rights and your way of standing up to them is by leaving the platform. There are no legal issues here.

      As for the former, as much as I have issues with Facebook, this is not about limiting free speech. They are trying to cut down on hate speech and violent rhetoric. You were caught in the middle. Someone either felt bullied or simply used that as the way to report a post they didn’t like. Similarly, words were likely used in the post that are common in hate speech on the platform. AI could have caught it and seen it that way as it’s not advanced enough to read context.

      Reply
      • Joey
        Joey says:

        But the problem is people are now abusing the report button to purposely report someone they just don’t like or disagree with their decision

        And my post in no way was bullying. I have an idea who reported it, I think it was this person I know in this Facebook group who is homophobic. If anyone is discriminating it’s them

        I mean what can I do to prevent this
        I can’t even post on Facebook now out of fear of being suspended

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          People have always used the reporting option to go after something they disagree with, but far more now than ever. The real issue is that Facebook is relying on the AI or barely looking at content to decide what SHOULD be deleted and what is valuable content. The use of bots to report content doesn’t help. Facebook cannot read everything reported now. That’s not an excuse. It’s a shortcoming that must be addressed.

          The worst part…we need to be careful of what we post and where we post it. I was far more careful with my actions after my incident as I had plenty at stake. With what I was seeing, good posts being banned and true hate allowed to stay, I bailed. I no longer use the platform for personal content…or my brands, even though one of them is a social media marketing agency.

          The best I can hope is that as more legit users leave the platform…or cut back use of it, ad impressions will fall enough to hurt them. They will need to make a change.

          Reply
  37. Mari
    Mari says:

    I’m retired and no longer into a side personal business. I always believed in freedom of speech. Those with more power than I are required to restrain themselves, not incite violence. I do get passionate about politics. I was very upset about the riot in DC and poured my feelings through memes, news articles, and my own thoughts. Apparently, I caught the attention of someone who reported me. I find myself in FB jail for another day. Trump can incite his followers to riot, yet I can’t voice my opinion. *Insert a bunch of swear words here. What I don’t get is why am I in jail and trump is still in the White House?

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Mari, like everything, free speech isn’t an absolute. It still lives within a set of boundaries. Where I have an issue is with you pointed out – some seem to get to different boundaries. That creates an environment where speech is free for some. At least there’s been some justice served, albeit way too late, with Facebook shutting down Trump for a few weeks.

      Reply
  38. Shayne
    Shayne says:

    Thank u for this article. Im currently in Facebook jail for using the word nude in a comment on a fan group post, in reference to a joke. This is the 3rd time for me. The other time was commenting on a friend’s post “I did nazi that coming” , again a joke. The other time was reposting a screenshot of our president’s tweet about covid being a hoax.. as a way of showing how dangerous his misinformation is. So there are definitely words that get flagged. Nazi – hate group. Nude- sexual content. Even an animal – is an alert to them. This last jail time I found out about the appeal boards and submitted my case. No word yet. It’s frustrating when you see so much hate speech and political misinformation and conspiracy theories getting posted without those people getting banned. Im very vocal politically- reposting news stories or screenshots of tweets- but feel like I should stop all political posting. I also do social media for a local business -so don’t want to jeopardize that. I don’t post anything publicly, only on my personal account to friends. I feel once you’ve been restricted a couple times… they are definitely watching you. Crazy times when they aren’t going after proud boy groups advocating violence, scheduling meetups etc – instead going after people using a word. One friend of mine rarely posted political posts – mainly posted photos of her family- and she discovered her account completely gone! No explanation, it just disappeared. Again, thank you for writing about this.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Thanks for commenting Shayne. It is a mess. As business owners, if you have a page, you should be very careful about what you say in posts and comments to avoid what happened to your friend. For those of us managing brand pages, it gets tricky. My tactic has been to post nothing on my personal profile. For all comments and posts in groups. they are rated G.

      Reply
      • Shayne
        Shayne says:

        What’s concerning is the practice of shutting people down for using key words, however innocent the context. I used the word “nude” in a non sexual context, and it’s marked as violating community standards. My intention in commenting in the future can be G rated…. but what happens if I use a word that is unknowingly on their list? Today i went thru half a year’s posts removing anything that could be misconstrued. But could something i said in 2010 be flagged in violation? And there are thousands of people inciting violence, etc that are able to keep posting when they’re clearly in violation. You’re right about one thing, I won’t be posting on Facebook anymore.

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          I hear you. New words are being added, I suspect (and I have been consulting brands about Facebook since early 2008) words are being added regularly. And no, we do not get to know what they are. Huge risk. Could you get flagged for a 2010 post? Not likely. BUT if it crossed a line that exists now, and gets commented on tomorrow or objected to in the future, it’s possible. Sadly to protect my brand and the ability to conduct business, off Facebook it is.

          Reply
  39. Joseph Davis
    Joseph Davis says:

    Same here! Only Facebook won’ tell me WHY or WHAT post or comment raised the flag. It gave me the opportunity to appeal, but I have no idea what I’m appealing.

    Reply
      • kirsten zielinski
        kirsten zielinski says:

        i got a chance to agree/disagree with their decision, i disagreed.. then i get the typical, due to covid, we do not have the ability to look at your appeal, or some such bs. i have not been able to appeal any of them and they are all bullshit. but once they decide you said something against community standards (really, what the hell are the standards when certain politicians can say whatever they want and they never get jail, but they do keep on saying the same thing over and over.

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          The standards seem to be flexible based on the source of their income….or allegiances. I agree that the standards seem to be applied arbitrarily.

          Reply
  40. Dan
    Dan says:

    FB Community Standards/Appeals are now a joke. I was banned/blocked from posting/commenting by FB for 3 days, just because I replied some commentators with the following statement (with a GIF) in a news page/event – “This is why Trump loves people like you”. The GIF I added where Trump mentioned I love the poorly educated when giving speech in Nevada. And for that, I got banned/blocked from posting/commenting by FB for 3 days (just because I just replying with some fact/truth and someone reported it as bullying and harassment). How is this even considered bullying and harassment when I am not even threatening/insulting anyone based on my statement (with a GIF)?

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Dan – It is a joke. Apparently hurting someone’s feelings gets you banned now…even if you are stating facts.

      Reply
      • Dan
        Dan says:

        Robert Nissenbaum And the biggest joke is when I reported someone’s posts (who replied me with some insulting words, eg.: idiot, blind fools, etc), FB Community Standard did not remove them or take them down. So it all goes back as to how FB admins review/evaluate what should be permitted to post or removed.

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          Dan…I know. The number of posts I reported that I knew specifically violated exact sections of their Terms of Service but were allowed to remain….it’s unreal.

          Reply
        • Kirsten
          Kirsten says:

          once you are warned/banned, they mark you and i think every post is looked at by some computer. doesn’t matter what you said, if it has any words like white/black/latin/etc you are banned, no appeal, due to covid you know. yeah, sure.

          Reply
  41. Anio
    Anio says:

    Very helpful thread. I just got banned for three days for referring to an anti-vaxxer as “whackadoodle.” It was my third offense…in the previous one I told someone they were “trash.” The keys here seem to be ANY type of name calling is out. And once you get flagged, you seem to get a lot of extra attention. Because yes, I do see others not seeming to get hit. And by far the worst part is not being able to access the page I manage for a nonprofit. In my view, that is unacceptable. That page has nothing to do with my personal life.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Thank you, Anio. I agree. Facebook requires pages to be linked to personal profiles. It’s one thing to be aware what you are posting will get you banned, but for those like me….I hadn’t posted anything I could see that would have caused an issue…it hurt. Now, to avoid the risk, I’m all but off the platform.

      I agree that once you’re banned, you get watched more closely.

      Reply
  42. William
    William says:

    I’ve had a lot of issue with Facebook and it’s punitive system.

    I have gotten Facebook Jail for memes that I got on Facebook, and when I dispute the violation 9 times out of 10 they say that THEY got it wrong! Here is where it gets interesting. They will restore the post but leave the violation on your account so the next violation accrues more Facebook jail time even though it’s usually their fault.

    Another thing that has been happening a lot recently is that posts that are from years ago (2014, 2015 etc.) are suddenly popping up as violations…..some of these I have already served a stint in Facebook jail for and once again upon dispute, Facebook says “We’re sorry, we got it wrong, your post is back on Facebook” but the violation and the ban remain in place.

    Facebook does have a warning system that will sometimes pop up and say “The comment you are posting may be in violation of community standards” and gives you the option of posting anyway or not posting it or editing the comment. The issue is that it only pops up sometimes when their AI or bots should see the words and give you that warning everytime.

    Today, for the first time, I was allowed to present my case to the Oversite Board for an appeal and I brought these issues up in it. If they decide to take the case (and I am really hoping they do) they may be able to reverse my ban and change policies for future users. I’m not gonna hold my breath though. I’m getting to the point where I just want to delete Facebook and Instagram. I never have these issues on Twitter, and luckily I don’t use Facebook for business. Their punitive policies have gotten out of hand.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Great insight! Thank you, William. I will be curious as to what happens. Most, I suspect, never see the warning OR get a chance to appeal. It’s ridiculous that they restore old posts or them again for punishment. The entire platform needs an overhaul!

      Reply
  43. Chris
    Chris says:

    I’m on a 30 day ban right now for posting a picture of some old tech I bought recently.. a Commodore Amiga and a Commodore 64.. I used short hand when I referred to them.. “A600 and C64” little did I know that “C64” is aparently some form of drug.. so when I said I just got myself a C64.. 30 day ban for discussing drugs/banned substances.. simply wow..

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      This perfectly illustrates that they ban words and phrases, not content. Completely out of context and they don’t care. Wow is right!

      Reply
  44. Steven Lingard
    Steven Lingard says:

    I was booted last night for the 2nd time, No facebook for 30 days! It seems they didn’t like the photo of our “frightened full of fear leader” that I posted. Imagine that??

    Reply
      • Brittany
        Brittany says:

        I was just banned from Facebook for telling my boyfriend that I wanted to punch him in the throat and that i love him in the same comment smh..when all day I see other people saying far more worst than what I say!

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          I agree. It makes no sense! The latest I read makes me think their bots saw the comment as a threat of violence….even if it was meant to be sarcastic or humorous.

          Reply
    • Jay
      Jay says:

      I came here by googling my silly 3 day ban. I called out some racism and got flagged FOR CALLING THEIR BS OUT. It’s a free for all with the algorithms.

      Reply
      • Robert Nissenbaum
        Robert Nissenbaum says:

        It is!

        It’s also becoming apparent that the terms ‘racist’ and ‘racism’ may be getting flagged, even in normal conversation.

        Reply
  45. Simon
    Simon says:

    I’m in FB jail as I speak.
    Why?
    Someone claiming that modern day are “Neanderthal half breed cave dwellers” that have no lineage to the ancient Egyptians.

    I told him he needs to know how history better and attached a DNA study link.

    Got a 10 day ban on posting or sharing links after.

    I don’t know what the heck is that…

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Ouch! Maybe the link is from a domain that has had issues in the past? Either way, that is the wrong approach. So much for trying to educate.

      Reply
  46. Cody
    Cody says:

    I was just banned for a week for posting a picture of FLOTUS. And it wasn’t even one of those with her [….] hanging out.

    Reply
  47. Julie
    Julie says:

    I’ve once again been thrown in FB jail for another thirty days. This time for telling a anti-mask trump supporter than I’m smarter than they are. That was my response to this person calling me a paranoid psycho and an idiot. How is telling this person that I’m indeed smarter than they are deemed “bullying and harassment”? I did appeal and FB came back right away with their decision. The first time I received a thirty day sentence was from a meme I posted about trump’s odd affection for his daughter. I have seen the very same meme posted numerous times AFTER I posted it. I think someone at FB has it in for me. Tired of being harassed.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Julie, there doesn’t seem to be much uniformity around the bans. If a meme is the issue, all posters should be banned. I do think once you have been banned, you’re on a list…and less likely to escape future ones.

      (PS: edited the typo 🙂 )

      Reply
  48. andrew
    andrew says:

    The facebook hate speech does not make sense. I have aspergers syndrome (high functioning autism) and began my own local aspergers social group, where I have met new friends (very happy of my accomplishments). I recently had this old classmate from highschool (who also has aspergers ) downright send me a hateful message on facebook. Here is what he wrote:

    “Hey I just want to tell you I do not want to be ur friend. I think you are a retard and ur aspergers group u started are a bunch of retards. Also you are a stupid virgin, ha ha ha. I have slept with 6 different girls. I am the cool guy who has sex with different women. Don’t ever ask me to be in ur aspergers group, I enjoy making fun of other people with aspergers. Why don’t you all just hire prostitutes instead of doing ur stupid group. Retards”

    Tell me does that qualify as hate speech? I reported his message and facebook said that did not violate its terms.

    Then I posted a World War II collage photo in a group that featured Hitler (it was a history group) and boom, I get suspended for 7 days for hate speech. This is ridiculous and not right.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Andrew, this is exactly what my issue with Facebook has been – their AI cannot read context. A picture with an image of Hitler in a history group as part of a discussion is one thing. Used as a comment to provoke or compare someone, is very different.

      Your old classmate’s comment – hurtful. But also a message. Context was that it was private. For me, the nature of the content AND context must be considered.

      Reply
    • J.Strauss
      J.Strauss says:

      I also got 30 days in the slammer for exactly that. I posted a picture in a group discussing history, and that picture did indeed feature a German guy in WW2 uniform. There was absolutely NO text attached that in any way could be interpreted as hate speech, but BOOM, 30 days ban. Appealing did nothing; apparently the little swastika on his arm was reason enough for the algorithm to cry foul play and decide it was nazi propaganda and hate speech. The whole context was clearly not even close to pro-nazi (quite the opposite), but the bots don’t care. Meanwhile, real nazis get unpunished for words that would really fall under hate speech, if those pesky algorithms understood the concept of context.

      Some time before this incident, I got a week’s ban for telling a raging homophobe openly advocating for executing gay men to go and fuck himself. He suffered no consequences, though. So much for rules against hate speech.

      I suppose we get flagged for each offence, so every single little word could send us straight back in the cell when the ban is lifted.

      Reply
      • Robert Nissenbaum
        Robert Nissenbaum says:

        Like so many cases here J, it’s clear that little is reviewed by humans and context doesn’t matter. There seems to be no way to avoid a ban without avoiding any content that COULD be seen as risky. After my ban I decided to approach Facebook the way I would in conversation with my parents….avoid saying anything that could get me banished to my room.

        Reply
    • Mark Noonan
      Mark Noonan says:

      Try this. When a comment is flagged an pop up warning gives options one is edit when I do I still get banned.

      Reply
  49. Deb S
    Deb S says:

    13 days ago, I logged in only to see that I was blocked from posting for 3 days due to sharing a video that was reported by a media company that owned it. The company reported my page and also forced me to buy the video for a hefty price, which would cancel the report and allow me to log back in. I reached out to the FB email address that the company showed in the email header and Facebook replied that the report was retracted but they do not provide tech support to assist with logging in. I tried to explain that for 12 years my account was in good standing and had no log-in issues. I can’t log in. I have spent about 100 hours or more emailing and searching for a way to get help with it. It’s insane. My biggest problem is that I have 9 business pages for my books. I can’t access them and have emails showing hundreds of messages that I can’t read. I am truly at a loss with this. Has anyone else had a log in glitch or error after their suspension is up?

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Ouch! Two things here – hard lesson that Facebook takes copyright infringement seriously. That aside, you are not the only one I have heard this from – it’s possible that the copyright infringement not only resulted in a ban, but possibly blacklisted your email. That is speculation,but plausible given the other situation I encountered. The second point is always have a back-up admin – or use Facebook’s business manager.

      Getting you access. Am I correct that you have no way to get to your pages? If yes, I haven’t tested the process detailed – and there may be an issue if the pages still show claimed by an active account – but check out https://tso.media/38ULPaB.

      Feel free to reach out if you need help.

      Reply
      • Deb S
        Deb S says:

        Thank you for your reply. That is correct, I have no other admins or access to my pages. As for the video, it was a girl hugging a donkey and my grandmother messaged it to me. So, of course, I downloaded and shared it, not thinking about who owned it. It was a 30-second clip that said to have a good day. Never did I think that it would end up this way. I will try the business manager. I did that have at one time when it first launched but really didn’t need it for my books. I will return with an update in a couple of days.

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          Deb, I avoided business manager for some time. It affected how content was accessible. Ultimately I had no choice. I’ll be interested to see how it goes.

          Reply
    • Rachel
      Rachel says:

      What email did you use I was banned for 4 days over a pic of myself that was just a portrait nothing showing nothing innapropriate and I was banned and I didn’t get a y chance to dispute it or let them know this was clearly a glitch so I need to email them because I am now also blocked from my business page

      Reply
  50. Thomas
    Thomas says:

    I have been thrown in facebook jail three times all over accused hate speech.
    First time was back in june, I made a joke on a news page about gay protests, I wrote “all for a bunch of fucking dykes……dykes dykes
    funniest word to utter over and over” I did not mean to be offensive to the glbqt community, I was just bored and thought I was being funny. This was my first time I ever got in trouble on facebook, if I had done that say back in 2015, nothing would have happened.

    Then in October, I responded to a post about covid on a news website writing “Fuck the virus and fuck Christians”
    Again I did not think that would be considered offensive, but I was wrong, got thrown in facebook jail for 7 days this time

    Then most recently, two days ago I was on a facebook group and this guy was being a bully and purposely picked a fight. I got mad and wrote “I will kick your ass, bitch” and now am in facebook jail for 30 days all over that

    From my experiences, it seems that I keep getting suspended from posts in groups. I think the problem isn’t my posts were right as they could offend some, the problem is facebook has cracked down on vulgarity. I mean I am so used to rude people on social media and swearing that I figured anything goes. But within the past year, facebook has cracked down with tighter rules and with AI running everything.

    The sentences themselves I also think are too harsh. Like say I get reported for an offensive post in a facebook group, I should get suspended from posting specifically in groups, not get suspended from posting on my own timeline or even changing my profile picture, that is ridiculous.

    My take on this is to avoid facebook groupsm I left all my groups except for a select few where I know no bullying goes on. Do not swear on facebook, where in the past it was commonly accepted. If someone wants to pick a fight, just block the person and do not respond, something I wish I had done two days ago, no idea just saying that I will kick your ass would result in a 30 day suspension.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Thomas – 2 big points here that you make. The language issue – it is offensive to some BUT what you said can be taken as incendiary. If the comment is taken as hateful (your Christian one) or bullying back/name calling (the kick you ass one) – it will lead to a ban. I’m not overly surprised at the results. Yes, the rules are tighter now.

      Agreed, often the punishments seem harsh. There is plenty of evidence of it. In your case, the severity was likely from repeated offenses.

      The big take-away: “Do not swear on facebook, where in the past it was commonly accepted. If someone wants to pick a fight, just block the person and do not respond.”

      Reply
      • Thomas
        Thomas says:

        See I am not trying to say I wasn’t wrong as I can see how those comments could be taken as offensive, even laughing about the word dyke. Its just facebook’s crack down on rules is what got me. I mean its like the military. In the past, I could do this and never get in trouble. The post about christians was on a news stations facebook page, which posted a story about christians thinking covid is end times (if I want to blame anyone, I can blame covid cuz if the virus never happened, that post never would have existed), so I responded making that comment because I am fed up with these religious people saying its the end of the world. What happened to freedom of speech?

        I learned now and like I said I left most of the facebook groups except for a select few groups where there are no debates or people bullying (I still belong to a few photo sharing groups which are never any problems, but many of the other groups become political debates or people brining in personal drama)

        And while we are on the facebook group subject, that is something else, I wanted to bring up. I have noticed that alot of facebook group administrators abuse their power. What I mean by that is if they don’t like you, they can ban you for no reason. Say the group administrator is a trump supporter and you don’t like trump, the administrator can ban you just cuz he hates your political views and there is no repercussions you can take afterwards.

        I even had a problem where I was in a local area rants & raves group. I made a post about my bad experience with Spectrum Internet, in which my internet went out and I made a service appointment, the internet tech was a no show who downright lied saying he was here when he wasn’t and their rude customer service would not even hear me out, so I cancelled my services with Spectrum. I shared that story, asking if anyone else had any similar problems with spectrum. The group admin deletes my post and when I messaged him asking him why, he basically told me its his group, he decides whatever he wants posted. I called him a few choice words and he banned me (no great loss, I did not want to be in a facebook group run by a rude asshole like him). But my point to this is that facebook group administrators often abuse their powers and act like dictators.

        So I would recommend others to watch what they say on facebook groups and not post too much because these groups are filled with people just looking to start a debate or worse fight.

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          Understood. Clearly it’s getting harder to navigate what we can say (or not). Your experience on groups is not unusual. I have left several based on others trying to turn everything political. These days I am cautious about joining new groups. I think we are more likely to get banned for comments made in groups than on pages or our personal feed, especially pubic ones. Your advice to watch what people say in groups is great.

          The one downside to groups – they are controlled by whoever created it and appointed the admins. As noted, they can ban people for any reason. I wonder when they do if they alerts Facebook.

          I appreciate your feedback Thomas. Insightful and informative. Thank you.

          Robert

          Reply
          • Thomas
            Thomas says:

            Oh thank you for your feedback. I am glad I found this forum as I feel better that I am not the only one going thru these issues on facebook. I just wanted to also add that it is tougher now that AI is the one controlling everything including reports and whats offensive and whats not and issuing suspensions.

            I mean in the old days when actual people were moderating facebook, I think the penalties weren’t as harsh. Like with the dykes comment, I could have appealed and explained that I did not mean to be offensive to the glbqt community, I was only joking around and I am truly sorry. Then possibly the staff person could have given me a break.

            And I did try to appeal each time I got suspended, but each time I appealed, less than 30 seconds later my appeal was denied. Again AI using algorithms making it almost impossible to get an appeal granted. Another thing to ad is that AI often flags content that may be posted as satire and deems it offensive, it can’t differentiate between what is offensive and what isn’t. Like when I said the word dyke, I did say it in an offensive manner, but I have heard from others that they have used that word in an non offensive manner and gotten thrown in facebook jail (there is even a female motorcycle group called dykes on bikes, if you reference them on facebook, you can get flagged and suspsended). This is what happens when you leave robots in charge to monitor everything.

          • Robert Nissenbaum
            Robert Nissenbaum says:

            The AI is certainly creating as many (if not more) issues as it solves. With it ‘flagging’ more content, there is less time for manual review when an appeal is requested. When I had my issue, there was no mechanism to appeal.

    • James
      James says:

      I totally understand what you’re going thru. Told someone to crawl back under their rock and called them a loser and got a 30 day suspension for harassment. Granted I did have a couple of previous posts that crossed the line the last one really surprised me. Guess you can’t say anything downgrading to anyone.. Sad

      Reply
  51. Jeff Logan
    Jeff Logan says:

    I received a sentence under questionable terms on Oct 19.
    1 valid violation and 2 were not violations at all.
    I was waiting for my week to end, and when I attempted login on 10/25 I was informed the account was permanently disabled with no reversal.
    I have been cut off from my personal and business pages, with no explanation, no contact, and no appeal process or recourse.
    If they had a person look at my issues, they would immediately agree that I did nothing wrong.
    So then I create a new account which goes through, I search for my original account and see under it “This search has been tied to Conspiracy Theorist Group Qanon” or the like. I am in no way affiliated nor follow them, I do post about how their articles are BS and fake.
    With no way to contact a FB Rep, I cannot do anything. Then, it gets worse.
    I go to log in to my Instagram (which was business only, not a personal account and only posts business related posts) Account is disabled as is our company’s name hashtag…..
    I appeal, and receive an email that it was a mistake and has been reactivated.
    Well, 27 appeals and 27 “mistakes” and reactivations, and I still cannot login.
    As FB owns Insta, there has got to be a connection.
    My business is being effected now, clients are calling and asking if we have closed because of our social media disappearance and I cannot get FB or Insta to correct the issue because there is no way to contact any type of support.
    At this point, I may have to contact a lawyer and have them served.
    ANYONE should have a right to know why they are being removed, yes it is their platform and their rules, but they depend on us for their revenue streams, we should have a way to have a human review the issue as the “robots” cannot grasp the idea of context, only 0 and 1, nothing more.
    Maybe a class action is in order.

    Reply
    • Harriet
      Harriet says:

      They let me keep instagram but I have 4x more followers on my FB biz page. After this year of pandemic, I’m back in business, but now the 30 day ban for telling a troll to “do better”. I also advertise on FB so now they don’t get my ad $$. How stupid are they? It terrifies me that they may ban me permanently. Jeez, I don’t have my old friends’ contact information. It will be as if I’m dead. FB can’t do this to peoples’ lives yet they can. I’m feeling really down about it. I wish we had recourse.

      Reply
  52. Red
    Red says:

    On October 29th, my personal Facebook account is disabled. I try to log in and it says “Your Account Has Been Disabled. For more information, or if you think your account was disabled by mistake, please visit the Help Center.” So clicked on Help Center and submitted an appeal. I got the email from Facebook and they said they would review the information I provided. They didn’t tell me why my account is disabled. Last night, I tried to log in again. Still disabled. But I clicked on Help Center again and read why my account is disabled. Sure enough it says “Your account has been disabled for violating Facebook’s Terms of Service.” I read somewhere that Facebook is banning fake accounts, militia, QAnon, Antifa, conservative and radical liberal groups. However, based on what my observation, it seems Facebook is catering to the liberals demands.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      First, Facebook has always disabled accounts for violating its terms and conditions. Fake accounts, having more than one account, etc have been a violation since 2007. I have spoken on the topic for a decade.

      Second, I would hardly blame bans on militia, hate, conspiracy, and fake accounts on liberal demands. That’s saying conservatives agree with these things. We should WANT those groups banned.

      The issue though, isn’t bans. It’s the temporary suspensions with either no reason or way to find out (or discuss it) and the hypocrisy in how/why the suspensions are applied that is the problem here.

      Reply
      • Allen Brodess
        Allen Brodess says:

        No we should NEVER seak to silence the voices of others no matter how hateful they are they provide clues towards understand the world and making it a better place…Who we should want banned is people like you from reporting over shit you could have easily skipped instead of being a dick yourself trying to ruin the other guys day….eye for an eye makes the world go blind

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          I debated about whether to approve the comment BUT there is a point. Not all speech is guaranteed. If I hate a group or people and post it and do so in a way that leads to someone dying, am I responsible? Yes.

          Words carry power. They can be as deadly as a gun in the right/wrong hands.

          Reply
          • Harriet
            Harriet says:

            I think the crackdown is from the capitol DC “incident” (because calling it what it is causes a huge debate) and we all reported posts of the planning and the posts about violent threats and posts about bringing weapons to 1/6/21. We were told it didn’t violate community standards. It was planned in broad daylight, much of it on FB. And Zuckerberg got caught with his pants down. Hence the heightening of CS to the point of zero tolerance.

          • Robert Nissenbaum
            Robert Nissenbaum says:

            I think you are correct. And we’ll likely see more crackdowns going forward.

  53. Pati
    Pati says:

    I have used the expression white trash in 2 different post, and both times been fired from [——–] fb..there are severel fb users that have repeatedly used the F word..he supports trump, doesn’t admonish or criticize trump and his BS.. I JUST WANT SOMEONE TO CREATE A NEW SITE WITH OUT ZUCKERBERG. I have several artist and friends I follow…I’d also love to be able to respond [————]. But they don’t give you that opportunity..

    (edited to remove foul language and name-calling: I felt the message itself was valid and should be heard – Robert)

    Reply
  54. Samantha
    Samantha says:

    Oh and I failed to mention the ban was initially 24 hours. When I disputed the reason it immediately bumped up to 7 days… all for the same f bomb. Yet I’ve reported the n word before and Facebook said it wasn’t a violation ( the bots don’t catch it when it’s in an image).

    Reply
  55. Larry
    Larry says:

    The word “bitch” is on the list of banned words. I told a friend to stop being a “whiny bitch” and in seconds I got my last 7 day ban. When I did my 7 days and I logged in I was permanently banned. Dog breeders beware. FB knows no context. RIP George Carlin

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Thank you Larry. And you pointed out the biggest issue with the banning of words and phrases without context.

      Reply
  56. Udo Klein
    Udo Klein says:

    Typically you would find yourself in Facebook jail because you posted content Mark Zuckerberg and his fascist cronies don’t agree with.

    Reply
  57. Josh F
    Josh F says:

    I also got 30 days on the 20th with no reason why or no appeal seems like we were targeted all around the same date with no explanation. I knew that when Facebook changed its terms starting on the C 2nd of October I would be targeted more but I at least expect a explanation

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      We all should expect an explanation. It seems that Facebook doesn’t want to or care about justifying their decisions.

      Reply
  58. Charles
    Charles says:

    I was put in 30 day jail today. I cannot find out why. I have had no post removed. there appears to be no appeals, as I have not had a violation to appeal. I have not spammed or blocked anything, but I do not need FB. I only use it for messaging as I do not use a phone.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Sadly, Charles, it seems to happen too often. The lack of any appeals process – even a way to find out what caused the ban to make sure it doesn’t happen again – doesn’t exist. It’s frustrating.

      Reply
      • alasdair
        alasdair says:

        I’m banned for violating their community standards by posting a link to a webpage with famous quotes from the likes of Albert Einstein, Mark Twain AND in this case by Joseph Goebbels (the Nazi propaganda minister) The quote in question was the Tell a big lie repeatedly and eventually everyone will believe it.

        They’re really clamping down on free thinking undesirables.

        Reply
    • Chris
      Chris says:

      Happened to me also. The only things I see were from January 31st and earlier. I already served a 30 day restriction for those posts with no new violations since. No idea why I’m restricted for 30 days now.

      Reply
      • Robert Nissenbaum
        Robert Nissenbaum says:

        Interesting. This, with the rest of what I am reading, makes me think we get added to a ‘watch list’ and anything reported is more likely to trigger a ban. We’re sort of troublemakers now!

        Reply
      • Robert Nissenbaum
        Robert Nissenbaum says:

        Interesting. This, with the rest of what I am reading, makes me think we get added to a ‘watch list’ and anything reported is more likely to trigger a ban. We’re sort of troublemakers now!

        Reply
    • Dani
      Dani says:

      The same thing happened to me. It seems like someone did a large action on user accounts with maximum punishment. I knew that conspiracy accounts were being shut down, but that’s not me. This close to an election is suspicious. I have gotten dinged in the past for engaging with local yokels, but my I had temporarily deactivated my account for the week when it occurred. Therefore the claim that I posted something against community standards to cause this ban is wrong. There’s nothing in the support inbox nor notifications. I can’t even use Messenger which is how I was able to reach out to my support system after losing a partner. This is borked.

      Reply
      • Robert Nissenbaum
        Robert Nissenbaum says:

        This begs the question of 3rd party interference, bots, and cloned or hack accounts. That is worse when you consider it. Facebook cannot secure its own platform or detect attempts to interfere (or they are allowing it).

        Reply
    • Sarah Brister
      Sarah Brister says:

      I got a 30 day ban yesterday morning for saying the Milkovich’s .. a FICTIONAL FAMILY.. were White trash! Im a trump supporter and they have been targeting us since 10/1 when their new guidelines when into affect. I also cannot post on my second account anytime this happens. It usually takes a couple of days.. does anyone know why this is???

      Reply
      • Robert Nissenbaum
        Robert Nissenbaum says:

        As best I can tell, by following Mark for a while, is that he is well right of center politically. There was a good deal of opposition to Trump that resulted in bans. Anything said that was false was allowed to slide. That did shift in Oct. Once it was called out, there seems to be more on the right now banned. It seems he was trying to show nothing was political.

        He needs to treat both sides the same way – ban both for comments or ban neither!

        Reply
      • Rachel
        Rachel says:

        I also have been banned for 30 days for saying to be sure there are no marks on your ballot because I heard your ballot can be voided. But because I am a Trump supporter on another day I was called a white b**** MF and they said all of it. Not only was the comment not removed, even though it was hate speech and harassing. I am going to make the move over to Life.USA it doesn’t have such one sided nonsense and a hate for those who dont agree with them or think how they want them to think.

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          The hate is equal on both sides, maybe worse against the more liberal point of view. The problem is FB not applying the rules equally or more – not banning hate speech altogether.

          Reply
      • John Lawless
        John Lawless says:

        Has nothing to do with being conservative, I just got banned for calling Tomi Laren a white-trash hussy. More than likely it was our using the words white trash. Hussy isn’t used much anymoe so I am fairly confident it was calling her a white trash Barbie that did it.

        Reply
      • Samantha
        Samantha says:

        I hear you. I just got banned for saying the f worse after being called a whole lot of far worse names, but the last time I got it was after I jokingly called MYSELF white trash!

        Reply
  59. Jared Eisenmann
    Jared Eisenmann says:

    I am in Facebook jail because of “hate speech”. My offenses were posting that ‘boys are dogs’ on a photo of a friend’s dogs and her son- pretending to be a dog; and in a thread lamenting about covid being around still and that it was preventable- that Americans are lazy and self-centered. (I’m American and I have to deal with anti-maskers most days).

    I appealed both posts, but were denied nearly instantly. Is there any mechanism to have Facebook look at the CONTEXT of a comment before they make a final ruling? I’ve reported posts which were saying someone deserved to be shot as being advocating violence- and they were left up.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      I get it Jared. I’ve gotten to the point of not commenting or posting much as myself since June.

      Facebook’s AI doesn’t seem to have the ability to read ‘context’. I suspect the post/comment is checked against specific words or phrases only, when reported. When something is reviewed by an individual, there is likely tremendous bias. Yet that is all conjecture and any way I review it, the results I see – what you have stated – make no sense.

      Facebook needs to be more transparent in how it’s filtering works, but I don’t see that happening.

      Reply
      • David
        David says:

        Great blog post… this is a mystery, I was banned for 7 days for calling someone a “bitch”, however… it could not have been reported, as I got the violation literally 10 seconds after I posted it. I then got a message saying I was being given a “warning” and no action would be taken, but then about 30 seconds later, they said I was restricted for 7 days.

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          Thank you and wow! I get the immediate violation – ‘bitch’ triggered the bot to censor the message immediately. That you were given a warning, then restricted with no other notification – I have no idea how that happens.

          Reply
        • Rachel
          Rachel says:

          I think they must have bots watching for certain words, and after they see if you are like minded as the FB Zar is they then restrict you

          Reply
          • Robert Nissenbaum
            Robert Nissenbaum says:

            The do have certain words/phrases on a blacklist. Use them and it will trigger a review at minimum. It seems context though, may not matter. Or that the context is fluid.

    • Jennifer
      Jennifer says:

      I made a post about absentee and mail in ballots – ending with why are americans so freaking stupid- got me a 7 day ban ( 1st offending comment saying white people suck ( I am white by the way), 2nd comment – calling someone a racist) You can’t even appeal them, just disagree – it’s crazy

      Reply
      • Keith Kamna
        Keith Kamna says:

        I was restricted for thirty days. it was for two posts one nov 2019 and the other July 2020 lol but they restricted me for them already for 30 days I’m a trump supporter don’t know if that is the reason ?

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          Interesting! Makes me wonder if their AI bots are a mess – or did someone report you for those older posts???

          Reply
          • Keith Kamna
            Keith Kamna says:

            No when they take u off they tell no one else can see so they take that down . So it’s not something that someOne else had complained about . It’s funny got three messages in one Day first was for 24 hr restriction the second was an apology that I’m not not restricted lol the third said I’m restricted for 30 days

        • Rachel
          Rachel says:

          Key word TRUMP, that is the issue. FB is against harassment, yet that is exactly what they are doing to conservatives.

          Reply
        • Carlos
          Carlos says:

          I’ve been shut out for a couple of weeks now. No clue why. They’re telling me I shared something from a dangerous group or person, and I’m not a Trump supporter. It just seems random.

          Reply
          • Robert Nissenbaum
            Robert Nissenbaum says:

            Carlos, it is absolutely random! They are targeting words and phrases. The rest of the bans are from others reporting and Facebook not reviewing them well.

      • Marilyn
        Marilyn says:

        I don’t no why I have been banned for 24hrs. My harshest words were something like stupid, reference to some US voters….. I’m
        Not a trump supporter. Too much big Brother these days

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          Marilyn,

          Sounds like the post was flagged based on the reference to voters. I suspect certain words in the conjunction with ‘voter’ triggered it – “stupid” in the same post as ‘US voter” is a red flag. Fortunately, it was only 24 hrs. I don’t see this as Big Brother – Facebook has a right to control what is on their platform as do I in my store or restaurant. They created rules for using the platform.

          In your case, my issue is that there is no one reviewing the content. In some cases – certain words and phrases – should not need a human to review. Others, like yours, may need to be read in context, something a bot cannot do. Those SHOULD be manually reviewed since the result could be a punishment that doesn’t fit the crime or a punishment for a crime that never occurred.

          Reply
    • Rachel
      Rachel says:

      I’m in FB jail for telling someone that they can believe in god AND accept that science is real, and that they aren’t mutually exclusive.

      Reply
      • Robert Nissenbaum
        Robert Nissenbaum says:

        Wow! That Facebook would ban you after that comment was reported…clearly shows an issue with their policies.

        Reply
  60. Andrene
    Andrene says:

    I think FB is very bias; trump insults working class American daily, but he’s Never called a
    “Bully”, so why I labeled one? I am sick of the hypocrisy in this country. I think FB support everything mean-spirited Republicans do in this country. I commended a Mom for teaching her child about right from wrong and I am labeled a bully. Michelle Obama was called everything than the child of God, now FB wants to punish anyone who share Mehoenia pics as if it’s a lie. Sick of the hypocrisy.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      It does appear that Facebook leans far right. However, they have that right. It is though, the hypocrisy of getting thrown in their jail for something that others don’t that bugs me.

      Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          Right? Today I read something about their plan to reduce their carbon footprint, yet they allow climate deniers a platform. Facebook is becoming synonymous with hypocrisy – or they just lean whatever way they can to make money. Neither is acceptable in my opinion.

          Reply
      • Wayne Buchholz
        Wayne Buchholz says:

        I left Facebook about a year ago. I didn’t see them leaning right. I seen them leaning left.
        But to me it not how or witch way they are leaning. The fact is that they are silencing Americans views. If someone is so sensitive that they can’t handle being called out on something and more likely than not they don’t even know the person that is calling them out. All i can say to that person is grow up and get a life.
        Not everyone will agree you and no two people will ever see eye to eye on everything. So learn to debate and if the person you are trying to debate refuses to have a conversation without be civil then you are just wasting your time and it’s best to end the conversation!

        Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          Thank you Wayne. You are absolutely correct that which way the platform leans doesn’t matter. And yes, it’s always best to walk away than engage in a conversation where one side is unable or willing to consider any other viewpoint – or at least accept it.

          I am not sure they are silencing American views. To use a family analogy, we are living in their house. We need to play by their rules even if we don’t like them. My issue, and clearly that of others, is that Facebook doesn’t seem to apply their rules fairly or with reason or logic.

          Reply
    • Sarah Brister
      Sarah Brister says:

      Actually, I am a trump supporter and we are constantly thrown into fb jail for no good reason! FB is a very far left leaning company.. pls use your heard when you type stuff out. Why would FACEBOOK side with TRUMP SUPPORTERS????? Lmfao!!!! Could it be.. *gasps* Facebook just SUCKS??

      Reply
      • Brandi
        Brandi says:

        Yes I got in fb jail for sharing a story from a scientist wife who used to make vaccines and why he quit then I got blocked again for the sentence “they lie , they are such snakes.” If you don’t agree with them your put in fb jail it’s absurd

        Reply
      • Samantha
        Samantha says:

        That doesn’t explain why Facebook does it to liberals too. Facebook does this to all sides, it’s an equal opportunity hypocrite.

        Reply
    • Jeff Logan
      Jeff Logan says:

      Someone called the former first lady a piece of trash, I said, “Really? And nothing to say about this?” and posted a censored picture from one of Melania’s layouts, and that got me a nudity violation, a censored picture……

      Reply
  61. Mike Morrison
    Mike Morrison says:

    I am in Farcebook jail for 30 days… this my fourth stint in social media sing-sing.

    The first time I was restricted for 24 hours for posting “nudity.” It was a funny meme (that was widely shared) featuring several former First Ladies of the US standing together with our current First Lady… in the meme Melania is naked but she has her hand covering her groin and her nipples are pixilated. So I don’t know why it was considered “nudity.” I’ve seen much worse.

    The second time someone called me a “snowflake” and that people like me are “sheeple… who should just leave the country if we don’t love America.” I replied by calling him a “vacuous douchenozzle with a fruitcake for a brain” and I made the point he does not understand the freedoms protected by our Constitution. I thought it was an appropriate response, but it was deemed ‘harassment & bullying’. Fair enough… I was jailed for 3 days. I decided to never be insulting any more… even if someone insulted me first.

    I then got 7 days in the hole when someone called me a “commie libtard” who “hates America.” I replied “You have your head up your Тяumphole.” Geeez… my response was not really even an insult. Oh well. I resolved to be more careful.

    I got 30 days when what looked like a troll account insulted me in broken English… I answered “Shut up and eat your borscht. Хорошего дня Robert.” (Russian translation: ‘Have a nice day’.) This is NOT an insult. It was meant to be funny… not mean-spirited. Darn!

    I never have used profanity, been threatening or used racist language and I see much worse than what got me suspended (including from elected officials), so I am confused as to why I keep getting suspended.

    There is a “review” process available… I push a button that states: “if you think this is was made in error.” That is the only option for appeal… each time they messaged me back to say “We reviewed your comment and it does not follow community standards.”

    My last three suspensions have been when I have replied to someone who insulted me. In the future I will NOT respond to any idiot… I’ll write my comment and instantly block anyone who tries to engage me in an inane point/counterpointless discussion. In the future I will BLOCK people instead of arguing.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Mike, this is typical of what I have seen. Even in your first incident, I doubt everyone posting that meme was jailed. As with the comments, it’s being reported that leads to jail.

      Thanks for the comment.

      Reply
    • Jimbo
      Jimbo says:

      I’m currently enjoying my 3rd 30 day ban since April- the first was for posting a screen shot of the CDCs provisional death count, and was banned for spreading misinformation. After the 30 days, I got a message that an error was made and I should not have banned.

      The second was for a post from 2006. The third was for posting a picture of a tattoo on *my arm* …

      I created a new account with a new name, email address. And removed my personal info from my old account, but this new profile is blocked with no explanation as of yet.

      Reply
      • Robert Nissenbaum
        Robert Nissenbaum says:

        Jimbo, rather impressed they acknowledged the mistake. As for the last ban, Facebook requires all accounts to be a real person. It’s possible they caught it or perhaps there was a complaint made.

        Reply
    • Ellie
      Ellie says:

      I’m in 24 hour Facebook jail for calling the president’s wife a gold plated whore. For years I saw Michele Obama called horrible racist names and Facebook barely batted an eye, or when my husband’s nutty cousin called me a libtard more than once, there were no consequences. I guess zuckerberg doesn’t want to offend his president or whatever.

      Reply
  62. Gerry Kurowski
    Gerry Kurowski says:

    My big sin was calling someone a troll. No threats, no other insults. I believe that my “so called insult” was as tame as the person who must have reported me. Disgusting that Facebook appears to have made a political decision. ( Sorry, but she was a staunch Trump defender and I said she must be naive, overwhelmingly stupid, or a troll. This got me booted … can’t post,

    Reply
  63. C. D. Johnson
    C. D. Johnson says:

    I was recently put in F-jail for 30 days for this post I wrote making fun of a dating site for sugar-daddies. The notice said that I was spamming and that I had posted nudity. It was clear in the post that I was not promoting the site, and the picture that they said was nudity was a shot of the websites page with a few women all completely dressed in just average clothes and smiling. The strange thing is, I made the post three years ago and there hadn’t been any additional comments or likes on it since I first posted it.

    I complained to facebook, and on the same day I complained, they shot back a message saying that they got it wrong. And yet, I am still sanctioned for the entire 30 days as far as I can tell.

    Oddly enough, about two months ago, I starting getting random emails from someone asking me about my Better Business Bureau complaint I filed against facebook for wrongly taking down one of my philosophy groups for unspecified community violations. Apparently they were doing research for some antitrust appearance that was aimed at facbbook, amazon, instragram, and google. I reported that facebook later said that the group had been sabotaged along with thousands of others also taken down around the same time, but as yet, their promise to reinstate the groups is almost two years old and not a priority it seems. One group did manage to come back, but it frozen and only viewable to the admins. I actually managed to get someone from facebook to respond to my BBB post, but it just ended with them been frustrated by my unwillingness to accept their bullsh*t replies which were basically just requests for me to view their policy. The one that the group hadn’t actually violated in any way.

    Around the same time that I got the emails I responded to (supposedly in confidence), facebook started randomly hitting us with violations for members posts. In one, a member had posted a picture of a half-dressed woman. All her parts were covered, but she was in a skimpy bakini. And then another member tried to post something with a lot of racist language in it. The thing is, we deleted the post before it even made it to the page because we approve all posts, and facebook still placed it in our group quality section as a violation even though no one ever saw it except the admin who deleted it. After that, our new membership requests mostly driven by facebook mentions dropped 75%. We went from around 600 new members a week to just around 120-150. So I started posting in the admin groups complaining about this treatment. And a couple of days after I posted a scathing post about how their claims of sabotage was probably a sham they used to delete unwanted groups, I wake to a notice that I am banned for 30 days for a post I made three years ago which they themselves say violated no policy.

    After that, I went on Consumer Reports and made another complaint. So I fully expect that after I am out of jail they will hit me with another supposed violation. The cost of having a big mouth and loose fingers, I guess. In which case, I need to write some articles so I at least give them better reasons to sanction me.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Wow! Thank you for sharing this. I am not surprised by much of it. The issue with your group content leading to your violations – even though the content was moderated and deleted prior to being publicly visible. They have access to that content and you are not the first to let us know action has been taking before moderators had a chance to approve or delete the content.

      I agree with the loose fingers. Seemed to be my issue too! Always has been.

      Reply
    • Jeff Logan
      Jeff Logan says:

      C.D.:”The notice said that I was spamming and that I had posted nudity. It was clear in the post that I was not promoting the site, and the picture that they said was nudity was a shot of the websites page with a few women all completely dressed in just average clothes and smiling. The strange thing is, I made the post three years ago and there hadn’t been any additional comments or likes on it since I first posted it.”

      So this algorithm is going retroactive….
      That will only end badly for FB. If something was OK before, then not OK from Oct 2, on, they should not be penalizing for things that happened before the new terms went into effect. They may lose more than half their members…..

      Reply
  64. Sandi
    Sandi says:

    Thank you for this information. I’m wondering if anyone who was thrown into Facebook jail had problems afterwards?
    I was suspended recently for 24hrs. Similar story, wasn’t sure why, no appeal, etc.
    Now I’m not receiving notifications, which is a problem because I have a professional page too.
    I’ve literally tried *everything* and of course there’s no help.
    Any advice?
    TIA

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Ouch! Sandi, the one suggestion would be to head to the notifications and turn all of them off for 24 hours, then turn them back on. It’s possible that when your account was suspended all of the settings didn’t reconnect.

      There is the remote chance that what didn’t reactivate was those notification settings…and on Facebook’s end. That there may be no solution for right now.

      Reply
  65. David
    David says:

    its rediculas i get a 30 day in Jail for stating in a chat group that Convo19 came from China why are we not getting on their case and Bingo in FB Jail 30 days so my question is what happened to freedom of Speech and the truth ???

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      David, whether we agree with the policy of Facebook controlling content, they are a private (non-government) company we as users, choose to use. As for the ‘truth’, one, I can’t speak to what you posted since I cannot see the content and two, it seems there are differing versions of what is true these days. Regardless of what you believe to be true, someone else likely believes the opposite. So, in some twisted way, they are preventing lies, not blocking what is true.

      The bottom line in your case is that something you said went against a policy. Agree or not, we have to play by Facebook’s rules to use the platform. My real concern is when there is no known reason for the ‘Facebook jail’ sentence. We cannot play by the rules if we don’t know what they are or why/how we broke them. I want to see that changed.

      Robert

      Reply
      • Frank
        Frank says:

        Yes: They should ‘at least’ cite ‘How many days’ to be in jail.. and also a ‘copy’ of what you wrote or pictured , often innocently, to cause such a suspension. Better yet, let’s try to ‘end’ this hopeless ‘addictive’ site and hope someone starts a ‘Conservatives’ one…and get rid of this rich little shithead once and for all…from ‘controlling’ this media..!

        Reply
        • Jeff
          Jeff says:

          I just got a 24hr ban due to a couple of comments I made which supposedly violated some community standards. One was a picture of “cranial rectal inversion” (Google it) that was supposedly against the rules regarding “nudity and sexual activity”, of which there were neither, and one was because of a comment I made saying, “Just because he doesn’t say that doesn’t mean he’s a false teacher,” and that was supposedly against the rules regarding bullying. SMH

          Reply
          • Robert Nissenbaum
            Robert Nissenbaum says:

            That sounds like Facebook’s AI is only capable of picking up specific words – rectal in this case – and not how they are used. Seems like medical procedures being discussed will be the next wholesale block of content to be filtered and lead to bans.

  66. Vicki
    Vicki says:

    I tried to log on to Facebook Sunday morning. It says that it’s updating my information and may take a while. Here it is Wednesday and still can’t log on. Am I in Facebook jail, or are they updating my information? If that is the case, it shouldn’t take that long. Does not give anymore information than I stated.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Vicki, It does not sound like Facebook Jail since that normally is a limit on your ability to post content and sometimes comment. I am not entirely sure why you cannot log in. Can you find your profile – as in can you friends see it? Usually you’ll get an alternate login method but not always. If yes, then there is a more technical problem and I would have to look deeper as to why. I would start by seeing if you can get access from another computer or smartphone.

      If they cannot see your profile, you may have been hacked or the account deleted – that could explain the inability to login.

      Robert

      Reply
  67. Barbara
    Barbara says:

    All I post to my FB are pictures of animals and some jokes. I still post and I can see the posts but my friends cannot see them and no one can comment on them. It has been this way over 5 weeks now. Any help I can get is appreciated.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Barbara, I am happy to tale a look but there is a chance, if you can post but they are not visible that there is a security setting that was changed. Can you see your friends’ posts and comment on those?

      Robert

      Reply
        • Robert Nissenbaum
          Robert Nissenbaum says:

          My first thought, Barbara is that you have your privacy settings to you only seeing your posts. Start by heading to your personal profile and under your name in a post is the time you posted. To the right of that is an icon – Click on it to see how posts are set to share and change it.

          Reply
          • Barbara
            Barbara says:

            I went to my profile, saw the icon to the right of the time posted and saw it was set on only to share with 1 friend! So I changed them all to be set on ‘seen by all my FB friends’ and I will see what happens. I posted a new item to my FB tonight but up came the same ‘1 friend icon’ which I immediately changed. So for some reason every time I post something it does not seem to automatically go to ‘all FB friends see’. Why I don’t know. But I will change it each time if I have to. Thanks. I will let you know if I get any comments tomorrow! You have been a big help.

          • Barbara
            Barbara says:

            It worked! Thanks, thanks and thanks again. So I have to change it from 1 friend to all friends each time, but it’s worth it!

          • Barbara
            Barbara says:

            I don’t know how to change it in my privacy settings so it is permanent. I click on the icon way over on upper right and it has ‘settings’ on the menu. I click on ‘settings’ but then I don’t know what to do to change it. Help?

          • Robert Nissenbaum
            Robert Nissenbaum says:

            Head to settings, then on the left side menu at the top (4th down), click on ‘privacy’. At the top on the right there is an option for ‘who can see future posts’. That can be set to friends.

          • Andrene
            Andrene says:

            GM,
            Thanks for addressing my concern. Now that my suspensions were confirmed, I have far too much crap on my plate to waste time on FB. Time has really changed. Our Democracy is at risk, while others just DON’T care. How do you muzzle just a particular group simply because you dont think they should have a voice? However, another group just do as they wish, sending Death Threats or share individuals private home addresses and contact number? Time had changed for the Worst. Thanks again,
            Andrene

          • Robert Nissenbaum
            Robert Nissenbaum says:

            You’re welcome, Andrene. Personally, I am in complete agreement with you.

            As a side note, Facebook’s behavior – which likely goes against many brands forcing them to condone it to see benefit from the platform (and therefore continuing to enable that behavior – is a good reason for a good website and a place you own for your content. That is as true for individuals. It’s a pleasure to be able to have conversations here, like this one, without risk.

            Robert

    • Samantha
      Samantha says:

      I could be wrong, but it sounds like your privacy settings might have been switched to “only me” by mistake.

      Reply
  68. lindette bourne
    lindette bourne says:

    there’s people I see videos posted they’re dropping the F bomb the MS bomb constantly and I get banned for what reason I have no idea I share animal posts I might get upset a few times but believe me it’s not half as bad as half of these things I see and how do I know what I did if I don’t know if you don’t tell me, oh my, Oh my god so I am banned from posting lost dogs missing kids charities I desperately need help COVID-19 information oh my goodness!

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      It seems Facebook is using a bot and their algorithm to screen for specific words and phrases within content, in many cases, there have been a series of mistakes they have admitted making. Videos seem to skip that issue. The other reason I have been seeing bans – content being reported by others. Neither is helpful in learning why you were banned which is the biggest problem. We cannot correct behavior we don’t know we are doing wrong.

      Reply
  69. Andrea
    Andrea says:

    So I’ve been in fb jail a few times before, but this time is different. Someone in a group I’m in was baiting and harassing me and I said something to him. He turns around and reports me and got me banned for 3 days. I then go to switch over to my backup account only to find out that one is banned too smh WHY? And on top of that I can’t even post, comment or react in the group that I moderate. I was I. Fb jail in January, I could still post and comment in that group as usual. When did they change this? Facebook has gotten so ridiculous

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      Andrea, I think they have gone a bit nuts with the bans. At least let us know why so we can learn from it!

      The profile profile – having one is a technical violation of their terms but odd they would have banned it. The change is posting – similar to what happened in my case – could be a way to make the ban hurt a bit more. I can’t risk the loss of posting access so I am more careful than I’d otherwise be.

      Reply
  70. Brad
    Brad says:

    I’m banned for a month. I posted something dirty and I didn’t know it was out in the open. It was from outside of a private group.

    Reply
    • Brad Schuh
      Brad Schuh says:

      I also tried making a new account but with the same number. It said you may want to slow down before we put restrictions on your account. We do this to keep the community safe.

      Reply
        • Christy Ferguson
          Christy Ferguson says:

          Yesterday night I received this pop up message on my FB page stating there was suspicious activity on my account. It then asked me to identify myself and the camera screen came up and it asked me to turn my head to the left, to the center and then to look up.
          Then I received this message stating :
          We are currently reviewing your submission and you can not access Facebook at this time. Please see picture below. This happened at 9:40pm EST.
          Please let me know if my account has been hacked. I’m worried about my information on my iPhone.

          Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      That will definitely get you in trouble. Even if posted in a private group, all it takes is one person to report it and you get banned. The ban is normally longer for sexual content than other issues.

      Reply
  71. Tracy
    Tracy says:

    Dang! I LITERALLY just got jailed for a post that I had actually DELETED yesterday. I posted it, thought nah too contraversial, deleted it immediately…this morning jail..can’t even use messenger.

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      I get it Tracy. I am being more drawn to the idea that Facebook maintains a ‘blacklist’ of words and phrases. While they may be used in a benign ways or get deleted, they still trigger the getting thrown in jail.

      Reply
    • Pam
      Pam says:

      Completely wrong for facebook to put some one in their “jail” this is still America freedom of press and speech they are taking away our constitutional rights

      Reply
      • Robert Nissenbaum
        Robert Nissenbaum says:

        Pam, yes we have Freedom of Speech and while public, Facebook is still a private business. As such, they are allowed to choose what they want to publish. The real issue is that they aren’t applying their own rules equally.

        Reply
  72. U0999
    U0999 says:

    This may explain. I got thrown in jail 1st time for just simply browsing my newsfeed. Like you I have no political content or memes. my interests are cat rescue and woodworking and vacation rentals. Been shown strange ads. Now seemingly every time I do ANY action on FB such ad posting an original picture of snowfall on my Own profile, I get jail extended by one day ending on the time I posted. I think FB is officially off the rails. How can a photo of snow be against any standards, community or otherwise?

    Reply
    • Robert Nissenbaum
      Robert Nissenbaum says:

      I have heard some interesting stories. Aside from you making comments which bothered someone resulting in them reporting you, it makes no sense. Facebook may be off the rails, or it could be their algorithm picking up a word or phrase you are using. The only other thought is how much you are posting , but that doesn’t make sense either.

      Reply
    • Dijomc
      Dijomc says:

      Oh I agree with you 100%. I posted a meme of KKK in full dress…one was pink, washed MAGA hat with the robes and they’ve drank all the bleach. I copied from my friends wall. I’m out for 30 days, he’s up and running. There is no consistency, no possibility of asking why you and no one else. FB gas really cracked down on Democrat post as they let republicans post lie after lie. I desperately wish there was an alternative!

      Reply
      • Robert Nissenbaum
        Robert Nissenbaum says:

        Dijomc, in this case there may be a specific reason you were ‘jailed’ and your friend wasn’t. When it comes to posted content, there are 2 primary reasons for bans. The first is offense or copyright infringing content – something which triggers Facebook’s AI bots. The second – the content was reported, then reviewed by someone at Facebook. In this case, as the content remained on your friend’s profile, it’s likely the latter. Someone saw what you posted and took offense, so they reported the content as against community guidelines.

        Whether I agree with the policy or not, when someone gets banned for posting a particular piece of content, I will respect Facebook’s decision. Their platform, their rules – whether we agree or not. I am bothered, however, that we get no notification as to why the ban. Tell me so I don’t do it again. In my case – I am totally clueless. That’s not helpful.

        Reply
    • Jennifer
      Jennifer says:

      I agree – the post that got me a 7 day ban was posted before the 2 that got me the 24 hr and 3 day bans – they had to go back a look for it – and it was about absentee and mail in ballots – makes no sense

      Reply
  73. Jocelyn
    Jocelyn says:

    A great reminder to all of us not to have all our business eggs in one basket. Especially baskets we don’t own and have control over. It was great you had the skills to finagle a way to post what you needed to. But had you had been one of those businesses that uses Facebook or another social media platform as their virtual business home base, it might have been another story.

    Reply
    • Jeff Logan
      Jeff Logan says:

      Jocelyn, I get what you are saying exactly. You cannot have a business page separate from a personal account. In order to make a business page, you need to log in with your personal account because FB requires it be a real name, not a fictitious entity (even though it is a registered business name).
      My business is being effected by an improper ban by FB. I have clients calling and asking if we are still in business because FB and IG are both down from being banned and our IG account is only the business, not personal. It is tied to our FB business page though, and that requires the previously mentioned personal login credentials.

      Reply
      • Robert Nissenbaum
        Robert Nissenbaum says:

        And that was exactly my issue – the ban for nothing remotely seen as wrong affected my clients. This is a good reason why we recommend multiple trusted admins.

        Reply

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